James Richards Email & Phone Number

Louisiana, United States

New Orleans, Louisiana, United States

• Designs, maintains, and develops the MyChart application across all Ochsner Health System locations and affiliated partners.• Works with Operational leadership to validate workflows, build, and configuration based on the project’s requirements.• Provides expertise in identifying problem areas, configuring proof of concept and prototypes, and establishing uniform best practices to standardize processes.• Partners with teammates within and outside of the immediate team to mentor, collaborate, and provide feedback to produce a successful and innovative product• Collaborates with leadership throughout the organization to maintain system objectives including the following areas: Access Strategy, Fastpass, Twilio and Hello World Text Messaging, Clinical Integration, Users and Security.

Focusing on Telemedicine scheduling Initiatives and Covid-19 scheduling vaccination workflows.

New Orleans, Louisiana

Revamping online scheduling platform.

Covington Louisiana

• Used company diagrams to present merchandise in line with company standards.• Trained new employees in department tasks and customer service.• Provided professional customer service while assisting customers with custom framing orders.• Upsell and suggestive selling of products while assisting customers.

Hammond Louisiana

• Set up and maintained lab inventory and equipment.• Scheduled and divided tasks among other attendants.

Mandeville, La

• Followed supervisor instructions to restore or replace parts while adhering to time and cost budgets.• Primed and painted repaired surfaces, using paint spray guns and motorized sanders.

Slidell, La

• Gained practical, hands-on knowledge of all aspects of home construction and remodeling.• Scheduled appointments and meetings with sub-contractors.• Operated a variety of heavy equipment to assist with construction tasks.