James Beard Email & Phone Number

Carmel, Indiana, United States

• Transported students; granted permanent route due to performance and safety record.

• Saved $10,000 to $30,000 per week in fees over other employees’ performance.• Recruited 44% more employees using cost-saving recruitment techniques. • Evaluated employee performance, delivered feedback.• Established communications protocol; created a contact list for employees, dramatically increased efficiency in communication for emergencies and route changes.• Took responsibility for and resolved emergency situations including missing children, missed routes, driver location and determined suitable courses of action. • Developed spreadsheets to improve adherence to Union policies and procedures. • Recruited employees; created promotional materials for marketing and recruitment.• Created identification and security materials for employees.• Reviewed DriveCam footage; evaluated driver performance for safety concerns and annual safety reviews to maintain state and federal compliance and re-trained. • Monitored compliance with state and federal safety regulations. • Resolved citizen complaints; trained drivers to maintain compliance. • Coordinated with insurance providers and shop managers after equipment accidents.

Indianapolis, Indiana Area

• Developed spreadsheets and check-in procedures; identified route schedules-covered routes and increased time reporting accuracy; HR’s payroll. • Prevented service loss to end users-worked with drivers and fellow team members to improve communication for route optimization. • Built rapport with IPS Transportation Dept., became trusted and preferred point of contact for service coordination.• Trained fellow employees MS Excel and other computer programs; assisted in productivity on special projects. • Resolved emergency situations and determined suitable courses of action. • Created promotional materials for marketing and recruitment.

CDL Product Transport 01/2007-03/2008Core-Mark, Intl.: 09/2007-03/2008, Werner Transport: 01/2007-06/2007 • Adapted to fast-paced routes and demanding schedules. • Excelled in difficult and dangerous circumstances. • Gained first-hand knowledge of dynamic needs in the transportation industry from various route and product types. Experience prior to 2007• Managed retail store; inventoried, documented sales and payroll, ensured product placement and stocking according to standards; reported to headquarters.• Consistently exceeded sales goals. Increased same-store revenues more than 20%. • Trained/motivated staff-promoted customer relations and sales excellence. • Streamlined service and product modules including hiring procedures, recruitment, sales training. • Collected consumer debts; exceeded goals, consistently led department in recovered funds and protected employer from legal concerns. • Resolved accounting errors. Located account holders through research and skip-tracing. • Adapted to constant procedural changes in a fast-paced environment.