James Mchugh Email & Phone Number

Independence, OH, US

United States

Stow, Ohio, United States

Cleveland/Akron, Ohio Area

Independence, OH

• Achieve consolidation and standardization across the client environment(s) through the socialization and enforcement of end-user computing hardware and software configuration standards.
• Work with regional IT to improve and/or create company-wide end-user computing documentation, standards, policies, and procedures. Introduce creative solutions (such as internal video) to provide a better overall and.
• Collaborate with management and peers to assess future client environment needs. Research new hardware, software, and management solutions; offer recommendations to introduce automation capabilities, reduce costs.
• Work with regional IT and Business units to consolidate our software portfolio, and oversee the effort to package our core applications making them deployable to client machines via scheduled distribution tasks and/or.
• Develop and implement a 3rd party software patching solution for the client environment.
• Coordinate with Enterprise IT and support teams to implement and maintain client and server systems that meet business application objectives. Deploy applications/solutions necessary for the operations team to complete.

Independence, Ohio

• Responsible for implementation, management and maintenance of server and server-related hardware and software.Essential Job Functions Include:
• Installing operating system software, patches and upgrades
• Installing server and server-related hardware
• Analyzing, troubleshooting and resolving system hardware, software and networking issues
• Configuring, optimizing, fine-tuning and monitoring operating system software and servers
• Maintenance of enterprise software and systems such as MDM, VDI, and remote desktop environments

Cleveland/Akron, Ohio Area

Support the core technologies of the business operations of the mine sites. Maintain and improve upon user productivity by supporting and managing all “user facing” (e.g. workstations, printers, phones, software, applications, etc.) and back room technologies (e.g. servers, switches, PBX’s). Understand and support these technologies and at an expert level.

I performed an IT Asset Management role which encompassed both hardware & software throughout the enterprise. Management responsibilities included the detection, reporting, analysis, and cataloging of company assets. Management performed utilizing various systems including: SMS/SCCM, SQL Server Reporting Services, and Remedy.Role provided support to the.

Cleveland/Akron, Ohio Area

Responsible for the 24/7 monitoring and overall health of the Infrastructure and Mainframe environments. Performed various tasks within Mainframe systems including batch printing. On-Call server maintenance and support. Provided access to Data Center through secured door. Responsible for day to day server room activities and logging.Utilized MS Powerpoint.

Associate'S Degree, Computer Systems Networking And Telecommunications

Education record