Janet Rivera-Hernandez
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Janet Rivera-Hernandez Email & Phone Number

SVP/Head of Communications at Mastercard Latin America & Caribbean at Mastercard
Location: Miami-Fort Lauderdale Area, United States, United States 10 work roles 3 schools
4 work emails found @mastercard.com 4 phones found area 305 and 914 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 4 work emails · 4 phones

Work email j****@mastercard.com
Direct phone (305) ***-****
LinkedIn Profile matched
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Current company
Mastercard
Role
SVP/Head of Communications at Mastercard Latin America & Caribbean
Location
Miami-Fort Lauderdale Area, United States, United States

Who is Janet Rivera-Hernandez? Overview

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Quick answer

Janet Rivera-Hernandez is listed as SVP/Head of Communications at Mastercard Latin America & Caribbean at Mastercard, based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a work email signal at mastercard.com, phone signal with area code 305, 914, and a matched LinkedIn profile for Janet Rivera-Hernandez.

Janet Rivera-Hernandez previously worked as Senior Vice President, Communications, Latin America and Caribbean at Mastercard and Vice President Communications at Mastercard. Janet Rivera-Hernandez holds Certification, Cryptocurrency from Massachusetts Institute Of Technology.

Company email context

Email format at Mastercard

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*@mastercard.com
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Profile bio

About Janet Rivera-Hernandez

I am a global communications executive who excels at driving growth through strategic communications and messaging. As a focused and innovative leader I leverage resources to develop and execute initiatives that span multiple geographic markets. My success has been in large part due to my ability to respond to ever-changing market conditions and technologies by utilizing social media and traditional platforms to deliver high-impact campaigns. As a relationship builder and trusted advisor I work across business functions to create buy-in and support for internal and external campaigns. I am a strong mentor and leader to my team and build a high-performing culture. I, along with my outstanding team, have accomplished the following:• Spearheaded the region’s first partnered event with the World Economic Forum in Mexico, dominating conversations in traditional and social media with a share of voice 40 points above the closest competitor.• Managed the company’s top customer meeting including content development, executive presentations, executive counsel briefings and production and maintained top box scores of 85%+ in customer satisfaction survey. • Successfully migrated MasterCard’s flagship corporate social responsibility program to be 100% digital including – Facebook, Twitter and blog and establishing it as an industry leader.• Launched the region’s digital communications capabilities including the first twitter news handle outside of the U.S. with a 400% growth in visitors since launch; first regional online newsroom in three languages, the company’s first consumer education program on social media. All social channels surpassed competitors’ presence.My key competencies include:• Payments Industry Expertise• Media Relations• Digital Communications• Issues Management • Regulatory Communications• Executive Communications• Employee Engagement • Team leadership • Change Management• Corporate Reputation• Strategic Planning• Budget Management

Listed skills include Corporate Communications, Public Relations, Internal Communications, Crisis Communications, and 23 others.

Current workplace

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Mastercard
Mastercard
SVP/Head of Communications at Mastercard Latin America & Caribbean
Einsteinring 35 85609 Aschheim, München
Website
mastercard.us
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Company profile
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10 roles · 28 years

Janet Rivera-Hernandez work experience

A career timeline built from the work history available for this profile.

Senior Vice President, Communications, Latin America And Caribbean

Current
Mastercard

Purchase, NY, US

Mar 2023 - Present

Vice President Communications

Mastercard

Purchase, NY, US

Head the Communications department for the Latin America and Caribbean Region.

Jan 2016 - Mar 2023

Vice President, Senior Business Leader, Corporate & Business Communications

Mastercard

Purchase, NY, US

  • Led a team of five regional communications professionals managing internal and external communications.
  • Built MasterCard’s reputation around safety and security, innovation and financial inclusion through audience-centric creative storytelling and multi-channel content distribution strategies. Currently lead in Share of.
  • Expanded and strengthened the region’s digital communications capabilities including launching LinkedIn Careers page, becoming the first non-US region to engage in native advertising with Mashable with results.
  • Successfully migrated MasterCard’s flagship corporate social responsibility program to be 100% digital including – Facebook, Twitter and blog and establishing it as an industry leader.
  • Managed the company’s top customer meeting including content development, executive presentations, executive counsel briefings and production. Maintained top box scores of 85%+ in customer satisfaction survey.
  • Spearheaded the region’s first partnered event with the World Economic Forum in Mexico, dominating conversations in traditional and social media (Share of Voice 40pts above the closest competitor).
Jan 2015 - Dec 2015

Vice President, Business Leader, Communications, Latin America & Caribbean

Mastercard

Purchase, NY, US

  • Selected to lead a team of four regional communications professionals managing external communications:
  • Launched the region’s digital communications capabilities including the first twitter news handle outside of the U.S.that had an increase of 400% in visitors since its launch; the first regional online newsroom in.
  • Managed the agenda and program for the region’s most important corporate events including annual sales meeting, advisory board and leadership forum.
  • Implemented the company’s social listening and media analysis tool in LAC, and launched the first regional conversation suite.
2009 - Jan 2015

Director, Leader, Communications, Latin America & Caribbean

Mastercard

Purchase, NY, US

  • Selected to support in the development and growth of the communications function in Latin America and the Caribbean, managing a team of three agency in-house consultants and a network of agencies:
  • Developed new regional processes, disciplines and messaging framework to build MasterCard’s reputation in the region.
  • Launched MasterCard LAC’s first-ever, award-winning financial literacy program, Consumo Inteligente program.
  • Oversaw company’s IPO communications process in the region, including spokesperson training of new policies.
  • Named interim team leader during area head’s year-long assignment abroad.
  • Led World Cup sponsorship media relations, philanthropy and internal communications program with brand ambassador, Pele across LAC.
2005 - 2009 ~4 yrs

Sr. Account Executive

Porter Novelli

New York, NY, US

  • Managed regional communications efforts for MasterCard Latin America and Caribbean as an in-house consultant at MasterCard.
  • Selected to serve as in-house consultant for agency's largest client.
  • Managed a network of six agencies across the region.
  • Developed new regional processes, disciplines and messaging framework to build MasterCard’s reputation in the region.
  • Built strong pan-regional media relationships and executive visibly programs for regional president.
2004 - 2005 ~1 yr

Senior Account Executive

Edelman

New York, NY, US

In-house consultant at MasterCard Latin America and Caribbean and freelance work.

2001 - 2004 ~3 yrs

Account Executive

The Conroy Martinez Group
1999 - 2001 ~2 yrs

Public Relations

Weber/Rbb Public Relations
1998 - 1999 ~1 yr
Team & coworkers

Colleagues at Mastercard

Other employees you can reach at mastercard.us. View company contacts →

KH Kerry Hewitt-Snyders Kerry Hewitt-Snyders Colleague at Mastercard United Kingdom, United Kingdom View → AS Amiti Sahai Amiti Sahai Colleague at Mastercard New York, New York, United States, United States View → LG Laluy G. Laluy G. Colleague at Mastercard New York, New York, United States, United States View → RE Rt E Rt E Colleague at Mastercard Dallas, Texas, United States, United States View → PM Paul Matthews Paul Matthews Colleague at Mastercard Greater St. Louis, United States, United States View → PL Patrick Li Patrick Li Colleague at Mastercard Kowloon, Hong Kong SAR, United States View → DB Donna Boyle Donna Boyle Colleague at Mastercard Ridgefield, Connecticut, United States, United States View → MP Michael Paolini Michael Paolini Colleague at Mastercard Los Angeles, California, United States, United States View → KA Kian Alikhani Kian Alikhani Colleague at Mastercard Arlington, Virginia, United States, United States View → EG Erin Goodhand Erin Goodhand Colleague at Mastercard New York, New York, United States, United States View →
3 education records

Janet Rivera-Hernandez education

Certification, Cryptocurrency

Massachusetts Institute Of Technology

Education record

Arthur Page Future Leaders Experience Program

Bachelor’S Degree, Major In Mass Communications/Public Relations, Minor In Marketing

Florida International University
FAQ

Frequently asked questions about Janet Rivera-Hernandez

Quick answers generated from the profile data available on this page.

What company does Janet Rivera-Hernandez work for?

Janet Rivera-Hernandez works for Mastercard.

What is Janet Rivera-Hernandez's role at Mastercard?

Janet Rivera-Hernandez is listed as SVP/Head of Communications at Mastercard Latin America & Caribbean at Mastercard.

What is Janet Rivera-Hernandez's email address?

AeroLeads has found 4 work email signals at @mastercard.com for Janet Rivera-Hernandez at Mastercard.

What is Janet Rivera-Hernandez's phone number?

AeroLeads has found 4 phone signal(s) with area code 305, 914 for Janet Rivera-Hernandez at Mastercard.

Where is Janet Rivera-Hernandez based?

Janet Rivera-Hernandez is based in Miami-Fort Lauderdale Area, United States, United States while working with Mastercard.

What companies has Janet Rivera-Hernandez worked for?

Janet Rivera-Hernandez has worked for Mastercard, Florida International University School Of Journalism And Mass Communication, Porter Novelli, Edelman, and The Conroy Martinez Group.

Who are Janet Rivera-Hernandez's colleagues at Mastercard?

Janet Rivera-Hernandez's colleagues at Mastercard include Kerry Hewitt-Snyders, Amiti Sahai, Laluy G., Rt E, and Paul Matthews.

How can I contact Janet Rivera-Hernandez?

You can use AeroLeads to view verified contact signals for Janet Rivera-Hernandez at Mastercard, including work email, phone, and LinkedIn data when available.

What schools did Janet Rivera-Hernandez attend?

Janet Rivera-Hernandez holds Certification, Cryptocurrency from Massachusetts Institute Of Technology.

What skills is Janet Rivera-Hernandez known for?

Janet Rivera-Hernandez is listed with skills including Corporate Communications, Public Relations, Internal Communications, Crisis Communications, Strategic Communications, Marketing Communications, Media Relations, and Strategy.

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