Janine F. Email & Phone Number

Kirkland, WA, US

• Worked hand in hand with Directors and the leadership team in onboarding new accounts, developnew processes, hiring new team members and setting them up for success
• Oversaw assigned task for each team member ensuring they are properly equip to perform theirresponsibilities while maintaining the agencies top tier clients
• Collaborated with Engineers and Developers to test platform issues and develop agency processusing Salesforce, Sandbox, Jira, Slack Automation, and more
• Led media compliance, such as Podcast and Youtube Integrations for the agency’s tier one clients

San Diego

• Assists with the implementation of paid advertising campaigns via station talent and media influencers in the audio and visual space such as radio stations, podcast, Instagram, and Youtube
• Handles compliance and weekly reporting for all delivered media placements from vendors such as Audioboom, Wondery, and more
• Analyzes ad reads and impression reports through a trackable URL to ensure future integrations are optimized
• Audits and approves Youtube integration, ensuring influencers meet client expectations
• Heavy data management via Salesforce, Engage, Google Suite, and a recognition system for recognizable brands such as ExpressVPN, Raycon, and Upside
• Responsible for program provisioning and ingestion troubleshooting using a trackable voice recognition system

San Diego, California, United States

• Designed user interface for the company website by applying design principles to meetweb standards
• Created prototypes and wireframes using Figma, then utilizing user feedback along withA/B testing to meet design goals
• Developed designs aimed to improve usability and enhance user experience by exploringdifferent approaches to solve user problems
• Assist with SEO research and keyword implementation to increase website traffic

San Diego, California, United States

• Led a team of 10+ members and assist with store operations
• Managed daily inventory to ensure the store is fully prep
• Handled heavy weekend traffic such as car meets, local events, etc.
• In charge of weekly Inventory to make sure the store is prepared for rush hours

Greater San Diego Area

• Liaison between clients and video production vendor, ensuring projects are completed and meet client expectations
• Set up video integrations and complete marketing service using Google Adwords, Website Analytics, and Webmaster tools
• Managed and optimized Youtube, Facebook, and other syndicated channels to boost online business presence
• Performed end of the month finances for additional video production services and audited Google spend, ensuring this is rendered for top tier clients

San Diego

• Rendered social media services by obtaining full administrative access from clients, followed by content optimization from platforms such as Facebook, Twitter, and Google My Business
• Branded social media pages by creating banners and profile logos, as well as audited existing content for accurate business information
• Audited weekly media posts alongside the marketing team to ensure appropriate contents are scheduled and delivered
• Reduced a backlog of over 500 clients through persistent daily reach outs

San Diego

• Assisted clients with website management using HTML, CSS, Javascript, and Photoshop
• Troubleshooted DNS record and email transfers, ensuring domains are properly configured
• Provided high volume of technical support for clients such billing, account changes, and escalations via Salesforce and through a ticketing system
• Collaborated with various departments including managers and directors to minimize retention rate

8885 Rio San Diego Dr.

• Collect data from customers all over the US and European Countries via email and research
• Place heavy calls to obtain data from customers
• Manage data directly in a Cloud database for immediate customer access
• Provided data entry and mapping as well as other duties assigned

San Diego

• Provided IT solution to students and took charge of designing brochures & flyers
• Managed a number of classes to ensure they have successful use of the lab
• Administrative work handling invoices and orders for office supplies
• Assisted as a Newsletter Editor and Lab Designer

Bachelor’S Degree, Multimedia Art

Emphasis on Digital Media such as Web Design, 3D Design, Sequential Media, Emerging Technologies and Photography. Proficient skills in.

Minor In Computer Science, Computer Programming/Programmer, General

Focusing on Wed Design/Development with sufficient skills in HTML, CSS, PHP and Javascript. Experience in Java, C, 3D Programming, SQL.