With over 10 years' worth of dedicated professional experience, I've seen a heavy emphasis placed upon the financial and communication aspects within the IT-related industry. Having said that, I’ve realized that the nuances of communication, and more importantly, understanding how critical they are to making sense of a person's request/inquiry/question/concern/issue – even if they can't make sense of it, themselves – is key to providing lasting financial solutions.I understand the value of seeing the big picture, as well as getting involved with the minutiae - everything matters. However, I want to ensure that in all of the available data, a client understands what's important. I define parameters, explain concepts, and convey options.