Jared Moss Email & Phone Number

Dallas, Tx, Us

Boston, Ma, Us

Oversaw building systems, life safety, and employee amenities at 11 corporate sites—1.6MM ft2 of total space-- through a team of 85 staff members, managers, and contractors. Directed the vision and customer experience strategy for 10,000+ internal customers nationwide. Managed key vendor relationships against associated SLAs and KPIs. • Operations Strategy: Improved operational efficiency by process-mapping workflow activities and establishing new operating procedures; implemented a workplace management system to augment operational controls• Team Leadership: Motivated a national team of managers to drive the focused mission of exceeding customer expectations; proactively sought opportunities to mentor staff, in service of performance development• Third Party Supplier Oversight: Negotiated new agreements and renegotiated expiring contracts, aligning terms and SLAs with organizational goals; managed and evaluated vendor performance to ensure compliance with service level agreements, financial expectations, and contractual terms

Boston, Ma, Us

• Procurement Management: Supported the work of internal clients by effectively managing the procurement process channels used for company-wide goods/services purchasing, improving the quality and efficiency of day-to-day operations• Contracts Management: Managed, monitored, and evaluated vendor performance to ensure conformity with organizational policies and contractual compliance of budgetary, contractual, and regulatory terms; fostered strong partnerships with suppliers to ensure high levels of attention and service quality; adjusted and implemented processes where compliance gaps exist • Cost Management: Evaluated vendor reporting against service observations and SLAs, guiding cost reductions and efficiency gains; collaborated with key internal stakeholders in the monitoring of supplier performance, pinpointing savings opportunities; prepared, analyzed, and managed operating budgets; assisted in capital improvement planning and budgeting• Supplier Sourcing: Conducted regular contract reviews to certify the efficiency and effectiveness of third-party suppliers; developed and executed RFPs with the procurement team at contract expiration or when service delivery was deemed inadequate• Special Projects: Managed executive-level and cross-functional initiatives, as needed (maintained relationships with: Real Estate/Lease Admin, HR, Facilities, Space Planning, Security, Corporate Insurance, Retail Teams, Corporate Social Responsibility)

Washington, Dc, Us

• Business Management: Directed all aspects including financial oversight, marketing strategy, procurement and vendor relations, human resources management, and customer relationship management systems• Project Management: Integrated sustainable operating practices by directing the green business certification process• Program Management: Stewarded a comprehensive workplace safety program, managing aspects such as: the workers' compensation claims process, audit and compliance administration, and development of staff training programs • Business Strategy: Re-engineered operational procedures and implemented staff development programs which resulted in a nearly 50% increase in customer visitation

Stamford, Ct, Us

• Business Management: Led a business unit comprised of nearly 60 employees while managing a $3.2M annual revenue stream, the budgeting and forecasting process, staff development initiatives, and strategic marketing efforts• Staff Development: Captured 11% sales growth by developing enhanced customer engagement techniques• Business Strategy: Increased customer satisfaction metrics by correcting critical operational challenges • Cost Control: Implemented inventory control policies resulting in annual product cost savings of nearly 15%

Stamford, Ct, Us

• Business Management: Directed 22 employees while also managing budgets, procurement systems, and vendor relations• Project Management: Planned and executed over 1,800 social and corporate events- from 2 to 1,500 attendees• Business Strategy: Updated operational strategies to mitigate declines in market share within a saturated events space• Communications: Facilitated client satisfaction by developing working partnerships between the Events Department and others

Master Of Business Administration (Mba), Business Leadership

Bs, Business Administration, Marketing And Management