• Manage all outsource vendors worldwide• Initiated various operational process improvement initiatives improving efficiency by 60%.• Implemented quarterly vendor reviews for key KPI’s resulting in cost savings totaling $30k.

• Direct the logistics solutions management for the personal electronics and air conditioning divisions, primarily aimed at efficient, cost effective end-to-end supply chain management.• Initiated various cost savings initiatives totaling $95k. • Work with the operations team to ensure maximum problem resolution with little impact to the end customer• Perform root cause analysis (RCA), corrective actions and countermeasures to increase efficiency to maximize… Show more • Direct the logistics solutions management for the personal electronics and air conditioning divisions, primarily aimed at efficient, cost effective end-to-end supply chain management.• Initiated various cost savings initiatives totaling $95k. • Work with the operations team to ensure maximum problem resolution with little impact to the end customer• Perform root cause analysis (RCA), corrective actions and countermeasures to increase efficiency to maximize customer satisfaction. • Conduct forecasts and cost projections for both internal stakeholders and customers, to provide benchmarks for increased lean inventory management Show less

• Directed the transportation solutions management and logistics for collegiate students nationally, primarily aimed at efficient transit route determination from offsite housing to campus.• Managed 76 team members, supervised a budget valued at $5.2M, and served as the primary point of contact as well as liaison for key corporate clients to ensure customer satisfaction and internal efficacy. • Supported organizational human resource (HR) functions¬¬—such as payroll and befits… Show more • Directed the transportation solutions management and logistics for collegiate students nationally, primarily aimed at efficient transit route determination from offsite housing to campus.• Managed 76 team members, supervised a budget valued at $5.2M, and served as the primary point of contact as well as liaison for key corporate clients to ensure customer satisfaction and internal efficacy. • Supported organizational human resource (HR) functions¬¬—such as payroll and befits administration, conflict resolution, and standard operating procedure (SOP) development—to maintain a systematized and constructive work environment. • Routinely performed root cause analysis (RCA) and gap assessments internally, isolating and resolving areas of inefficiency to safeguard company brand and maximize customer satisfaction.o Optimized driver efficiency and coverage by 99% over 22 locations through route audits and positive driver relations, creating a more cost-effective operation. • Led all training and onboarding efforts throughout the company, educating on safety guidelines and requisite protocols to generate employee buy-in and ensure a seamless acclimation. • Conducted forecasts and created projections for internal stakeholders, establishing internal targets based on previous performance and addressing any identified discrepancies in a timely manner. Show less

• Served as the main point of contract for all procurement corporate purchasing, and vendor correspondence, overseeing specification quality audits to mitigate risk and ensure client satisfaction.• Promoted after the first six weeks of employment and tasked with the development and application of an enterprise-wide Quality Management System (QMS) to safeguard compliance with ISO:9001 regulations; successfully passed the official certification audit on first attempt. • Devised and… Show more • Served as the main point of contract for all procurement corporate purchasing, and vendor correspondence, overseeing specification quality audits to mitigate risk and ensure client satisfaction.• Promoted after the first six weeks of employment and tasked with the development and application of an enterprise-wide Quality Management System (QMS) to safeguard compliance with ISO:9001 regulations; successfully passed the official certification audit on first attempt. • Devised and instituted all standard operating procedures (SOPs) and ancillary documentation as well as internal quality assurance (QA) guidelines. • Reconstituted the organizational culture through strategic planning and key communication to secure buy-in ensure an efficient systems transition. • Collaborated cross-functionally on inventory control and management efforts, ensuring minimum and maximum levels were aligned with projections to ensure optimal material management. • Performed cost analysis on all expenditures concerning distributorship to reduce waste and maximize profitability. Show less

• Led the client sourcing and acquisition process for authors, promoting partnerships with the company to grow pipeline of associates and enhance brand visibility through reader engagement; routinely exceeded internal benchmarks for new contract procurement. • Championed a standard transformation in affiliation with a key corporate client, initiating the first line of books printed in color to create new revenue streams and attract prospective partners. • Performed high-impact contract… Show more • Led the client sourcing and acquisition process for authors, promoting partnerships with the company to grow pipeline of associates and enhance brand visibility through reader engagement; routinely exceeded internal benchmarks for new contract procurement. • Championed a standard transformation in affiliation with a key corporate client, initiating the first line of books printed in color to create new revenue streams and attract prospective partners. • Performed high-impact contract negotiations to secure mutually beneficial agreements between organizations and newly acquired clients. Show less

• Conducted robust vendor audits annually as well as assessing contractual obligations, coordinating with operations teams to secure more advantageous rates in negotiations and aid strategic planning. • Created and implemented an automated formula in coordinating with the accounting division to expedite transportation, improve accuracy, and increase productivity by ~30%. • Utilized trend analysis, identifying internal areas of inefficiency and provided recommendation to bolster… Show more • Conducted robust vendor audits annually as well as assessing contractual obligations, coordinating with operations teams to secure more advantageous rates in negotiations and aid strategic planning. • Created and implemented an automated formula in coordinating with the accounting division to expedite transportation, improve accuracy, and increase productivity by ~30%. • Utilized trend analysis, identifying internal areas of inefficiency and provided recommendation to bolster productivity and optimize workforce management (WFM) functions. Show less

• Prepared and issued export bills of lading for US customers in addition to performing critical international conflict resolution and facilitating high-pressure contract negotiations.

• Held multiple positions—including vessel operations, capacity management, and hazardous cargo transport—as a result of four consecutive promotions; awarded the Best Customer Service Agent in North America honor due to superlative performance with clients and operations management. • Directed several efficiency initiatives such as the creation of the cost control group and a SAP implementation.