Jasmin Smith Email & Phone Number

United States

Atlanta, GA

• Create & manage social media, marketingcampaigns, web development & maintenance and more!
• Write, edit and record all tracks and providecreative direction for video shoots
• Employ strong project management skills
• Completed dozens of client projectsincluding logos, event/product flyers,animations, promo videos, etc.

Richmond, Virginia

• Performs all duties for the absent teacher as required by the building principal.
• Maintains as fully as possible the established routines and procedures of the school and classroom to which assigned.
• Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students.
• Takes all necessary precautions to protect students, equipment, materials, and facilities.

New York, New York

• Creation, planning, implementation, and integration of the strategic direction of my organization
• Overseeing the complete operation of this organization in accordance with the direction, mission and values that I hold to the higheststandard.
• Client support and liaison encompassing an array of services i.e. business consulting, business incorporation and development, per-sonal assistance, comprehensive administrative support, full-service styling, graphic.
• Client support and liaison encompassing an array of services i.e. business consulting, business incorporation and development, per-sonal assistance, comprehensive administrative support, full-service styling, graphic.

New York, New York

• Administered and enforced guest policies and procedures and checked guests in/out of the dormitories.
• Provided assistance and resources to students, parents and staff
• Sorted, logged and distributed mail and all other deliveries
• Aided students who were locked-out of their rooms

Newport News, VA

• Assessed an array of hardware, software, and appleID account issues by troubleshooting according to company specifications and policy
• Provided customer support for products such as iPhone, iPad, iPod Touch, AppleCare+, and iCloud
• Maintained extensive logs and details on customer cases and daily operations
• Arranged repairs and appointments at Apple Retail Stores

• Assessed an array of hardware, software, and account issues directly with AT&T customers through troubleshooting
• Provided top tier customer support using a blend of the company knowledge base, company training, and personal development techniques.
• Logged and documented every call correctly and followed up using the necessary systems
• Met all company metrics and requirements for satisfactory customer service experience.
• Upsold products and services to clients to enhance… Show more
• Upsold products and services to clients to enhance not only sales revenue, but user experience. Show less

• Maintained reports of incidents and events and acted as the central point of contact for security related issues
• Watched for irregularities, such as security breaches, facility and safety hazards, and emergency situations
• Patrolled assigned areas on foot, or in motor vehicle and provided security escorts as necessary
• Monitored and responded to alarms using Access Control and CCTV systems
• Contacted and worked with emergency responders as necessarySkills: C-Cure… Show more
• Contacted and worked with emergency responders as necessarySkills: C-Cure, WaveReader, Avigilon, Communication Skills, Microsoft Office Powerpoint, Microsoft Office Excel Show less

• Managed daily office operations
• Assisted in the conduction of market research
• Wrote memorandums on companies based on my research
• Assisted in the production of multiple creative media projectsSkills: Market research, Research Writing, Digital Marketing, Public Relations (Intermediate)Writing/Editing/Communications/Word Presentation

Computer Software Engineering

Activities and Societies: Class Valedictorian

Bachelor Of Arts - Ba, Graphic Design, 3.5

Education record

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Dual Enrollment

Dual enrollment psychology class in high school at UNCG.