Bilingual Resource Navigator
Current- Serve as a point of contact for families in need of accessing government assistance programs like Basic Food, Washington Apple Health (Medicaid), and WIC
- Screen for eligibility and providing application assistance for those accessing the programs listed above
- Tracking client interactions in a client management system
- Train and shadow new hires
- Provide customer service that is empathetic, culturally competent, and efficient to 20+ clients a day
- Educate families on a vast majority of child development programs like Child Find, King County Early Intervention, BOOST, and Bridge