Team leader in developing the Cloud Solutions Provider program at Zones, Inc. Developed and integrated program details, structure, end-to-end process, billing scenarios, 24x7 technical support, and worked with services teams on professional and managed service offerings. I manage the day to day operations of CSP, developing the strategy for growth and expansion; creating and delivering training materials, marketing campaigns, forecasting, oversight of operations/sales/support, and weekly… Show more Team leader in developing the Cloud Solutions Provider program at Zones, Inc. Developed and integrated program details, structure, end-to-end process, billing scenarios, 24x7 technical support, and worked with services teams on professional and managed service offerings. I manage the day to day operations of CSP, developing the strategy for growth and expansion; creating and delivering training materials, marketing campaigns, forecasting, oversight of operations/sales/support, and weekly progress reports. Show less

Manage sales team on day to day responsibilities and goals. Drive business goals and create action plans to achieve them. Daily and monthly coaching of sales team. Over see store operations and maintain accountability to process and integrity in business practices.

Driveing product protection, delivery and installation, and the setting of home product appointments over a team of 30 sales reps.