Jason Rush Email & Phone Number

Managed a team of 8-12 home loan processors involved with the processing and closing of mortgagetransactions ranging from $50,000 - $2,000,000+Improved customer experience by developing strong relationships with sales, underwriting and closingpartners by consistently being a reliable business partner and effective communicatorAnalyzed reports to identify.

Facilitated new hire training for five different training groups consisting of 15-20 new team members.Conducted side by side reviews with new hires throughout their first few months in the position.Improved productivity and net loyalty metrics by developing reports for management to review and use tomonitor performances of individuals that would need.

Managed a pipeline of 40-90 clients with portfolios as large as $10,000,000 applying for a mortgage fromapplication to closing.Assisted in training new hires by facilitating training classes and side by side reviews.Selected to attend service conference twice based on leading the entire Wells Fargo Home Mortgageprocessing department in annual.

Responsible for outbound dials of Wells Fargo relationship customers to discuss potential auto financing (refinancing existing loans, potential new purchase financing, etc.)Assisted in creation of new team responsible for outbound follow up of prospective clients who had applied online but not followed up with us on their application.