Jason Sacks Email & Phone Number

Everett, Wa, Us

Seattle, Washington, United States

Jason is an experienced and technically-proficient leader. He has guided cross-functional teams at both startups and Fortune 100 firms to collaborate, innovate and drive deep customer satisfaction. With his strong communication skills and zeal for innovation, Jason brings business insights and customer focus that can’t be beat.Jason's teammates love his attention to detail, focus on delivery and highly collaborative approach to work.Engagement #3:• Served as Program level Scrum Master for four large, multifaced enterprise projects which involved dozens of different teams. • Prompted delivery of value through collaboration and innovation, including dashboarding, collaboration and instrumentation.• Collaborated with peers & partners to set rigorous attention to quality and process. Revised agreements as needed.• Initiated centralized processes to track status on team & program levels, keep technical issues unblocked across the entire project, coordinate release planning across dozens of teams.Engagement #2:• Led a globally diverse Scrum team managing data intensive Privacy compliance mandated by statute. • Improved team velocity by limiting time they spent in unnecessary meetings, keeping the team focused on delivering its highest-value work first.• Guided team to implement a sustainable delivery cadence while improving delivery time and decreasing bugs.Engagement #1:• Led three disparate international teams in delivery of complex projects which drove over a billion dollars of corporate revenue.• Drove the adoption of a bug intake, management and resolution process. Under my leadership, we improved time required for Feature completion by 60%.• Managed creation of a series of internal training sessions to transfer knowledge across teams and across domains. Over 100 team members attended these sessions. Results: increased employee satisfaction, dramatically decrease in number of escaped bugs., shortened new employee onboarding time.

Mountlake Terrace, Wa

Worked as Senior Scrum Master for a 30+ member team at a large medical insurance company, providing servant leadership, coaching and project management in the adoption of a complex, multifaceted new interface. Work included daily and project lifespan management and planning; process improvement; building highly self-managed teams; interfacing with external vendors; and providing peer leadership to my Agile counterparts and to my teams. My work has won acclaim from the c-suite as a model for agile project management in information radiation and team self-management. Among my demonstrated competencies in this role were:- Guiding and coaching my team to follow Agile principles and practices to iteratively deliver value to the organization. - Demonstrating continual improvement in team effectiveness and productivity.- Creating a trusting, safe and collaborative environment while coaching the team to become progressively more self-organized and empowered.- Radiating information related to team health and value delivered.- Serving as an innovation leader around dashboarding and metrics.- Collaborating strongly with my Product Owner on Agile/Scrum practices, including backlog creation, refinement and prioritization.- Identifying managing and escalating delivery team issues and risks. - Facilitating discussion, decision making and problem solving.- Actively and continuously developing knowledge and skills of Scrum, Agile and coaching practices through training, conference attendance and active participation in Scrum Master CoP.- Leading the team in migrating from a 3-Sprint to 6-Sprint Program Increment (PI).- Guiding the team in planning and executing multiple IP Iterations which the team felt was highly effective.- Facilitating discussion, decision making, and problem solving using Working Agreements, Planning Poker, experimentation and other tools.- Collaborated with fellow Agilists to spin out two new CoPs to more deeply practice key skills.

Bellevue, Washington

• Drove project and process management of $5 million contracted portfolio delivery to multiple Fortune 500 companies. Projects were delivered on time, on budget, and conforming to customer stated requirements.• Worked cross-team with Data Scientists and other SMEs to help extract essential information from IoT data streams to deliver predictive analysis for vehicle and device breakdown cycles.• In collaboration with Product Management, drove product roadmap and iterative Agile development cycles across multiple teams.• Led all aspects of project development cycle, including scheduling, task management, QA, release cycles, estimation (using both Story Points and hours), driving clear and measurable User Stories and Acceptance Criteria, managing backlog, roadmap management, release management and budget.• Working as servant leader for developers and other team members on all projects, led dev and QA in costing exercises, cleared impediments, proviced acceptance criteria for work delivered, set clear prioritization and push to deliver per customer requirements.• As Agile Program Manager for one of our most complex clients, drove ingestion of challenging customer requests into a tightly managed, iterative internal process to allow for a well-considered RFA response and profitable SOW.

Greater Seattle Area

Drove implementation of Azure and AWS across Starbucks IT.Short term contract to help deliver AWS during a high-stress period.

Everett Wa

• Lead a 22-person international dev and QA team in two highly complex, multifaceted SaaS projects that have the potential to have tens of thousands of users based on internal company projections.• Collaborated with dev team to determine project timelines and release plan that allowed these long-delayed projects to get back on a predictable schedule with clear release dates.• Drove implementation of agile methodologies across team, which has dramatically increased project management, quality estimation, test protocols and time to market.• Delivered and evangelized process improvement plans, following standard Project Management processes. These plans have improved quality, team engagement and attention to detail.• Created many team process documents, including rules for bug prioritization and management.• Teamed with peers and leaders across company, including CTO, COO and CEO, as well as leads of partner departments, to drive prioritization across all projects.• Reported project status to leadership on a daily basis.

Seattle, Washington

• Delivered five separate projects amounting to over $100 million dollars in bottom-line revenue.• Drove disparate team members to produce world-class, bug-free software that delighted our customers.• Utilized strong interpersonal skills to empower team members to self-organize and remove communication impediments• Identified, documented, and sized user stories and acceptance criteria.• Worked with several third-party vendors to drive them to conform to schedule and acceptance criteria.• Drove definition of the minimal viable product.• Partnered with internal partners to prioritize the backlog.• Defined the scrum approach and secure scrum/leadership team and management working agreements.• Planned the release/sprint roadmap, planned Sprint 0 and ensured project on track.• Drove team through all ceremonies and release process.• Worked and evangelized use of JIRA and TFS to track, manage and communicate tasks.• Performed tasks with limited guidance from agile practice leaders or senior project managers.

All Over The World!

I managed all aspects of a website that received over 160,000 hits per month, including content management, managing and training staff, scheduling, editing, performing production tasks, and writing. Worked with an entirely online staff to motivate, manage and reward team members for their amazing work. I also did a heck of a lot of herding cats.

Seattle, Washington

• Collaborated with over 1000 teams inside Amazon to drive metadata configuration solutions that decouple code from configuration.• Drove an aggressive security campaign that spanned our 1000 partner teams and seven technological platforms.• Delivered the Configuration Management Console, the first tool created by my team that enabled customers to on-board themselves to our service. Delivery of this tool is estimated to save three SDE-years across the company.• Responsible for all communications to upper management regarding the team. Communications included monthly business reviews, 12-month roadmap planning and 36-month vision document.• Partnered with an experienced tech writer to overhaul the team’s technical documentation. These improvements led to an estimated savings of four SDE-years across the company.• Performed dozens of interviews with our internal customers to understand their tools and processes, acting as a single point of interface between customers and my team. These interviews led to thoughtful changes in team processes and communications.

Greater Seattle Area

I managed all post-sales client management for Bluefire Productions, which provides retailers, publishers and other premium content distributors with custom branded reading applications for Apple and Android mobile devices. Bluefire contracted with over fifty companies worldwide to deliver customized applications that specifically met their specific requirements, as well as delivering updates to the apps and managing all bugs found by clients and their end-users.I joined the team at a time of massive growth and was responsible for creating systems that ensured quality and timeliness around client releases, often around challenging release schedules driven by hard deadlines.Created all client-facing post-sales documents, including a thorough "app cookbook" and associated checklists that helped partners to deliver the best possible quality assets in a timely manner. As part of a thirteen-person bootstrap startup, was responsible for communicating and advocating for app upgrades and bugfixes, balanced against the relentless need to ensure that the company's core goals for the future were continually moving forward.

Redmond Wa

I was the Release Manager for the Windows Protocols content that was published in order to comply with Federal and European Union regulations.- Supervised over 60 releases of over 75,000 pages of highly critical Windows Protocol documentation to extremely critical external regulators.

Redmond, Wa

I was the Release Manager for the Windows Protocols content published to comply with DOJ and EU regulations.

Greater Seattle Area

- Provided project management and design work for TeamMentor, an n-tier ASP.NET 2.0 knowledge management system.

Redmond Wa

- Managed the Windows SDK’s move from a monolithic single download to a componentized download that improved download speed by approximately 25%. Users downloaded the Windows SDK over 1,000,000 times since implementation.

Redmond Wa

- Published over a million pages in the MSDN Online Library in multiple languages, including approximately 125,000 pages of refreshed content per quarter on MSDN Online.

Bachelor Of Arts, Political Science

Liberal Arts