Jason Cooper Email & Phone Number

As a General Manager, I am responsible for inspiring my team to deliver an unrivalled cinema experience. I manage and oversee all aspects of running the cinema, from the day to day operations to financial performance. Assisted by a management team, I work to deliver the Cineworld’s KPI’s and foster staff morale, whilst making sure everyone works in a safe and clean environment at all times.Responsibilities include but are not limited to:• Facilities and Security management• Till Operation and cash reconciliation• Addressing and resolving customer complaints• Recruitment, induction and training• Coaching and development• Adherence to health and safety legislation• Monitoring compliance and maintaining standards• Budgetary management• Monitoring competitor activity and business trends• Managing shrinkage, wastage and margins• Building internal and external business relationships

The Trafford Centre, England, United Kingdom

Lead the team on shift to deliver the best Subway experience to every guestManage the stock and order systems for food and consumables ensuring that the store has 100% supply of itemsEstablish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisationEnsure that the Company's accountancy, documentation and administration procedures are carried out to the laid downEnsure that all brand standards are delivered throughout the shift to ensure complete customer satisfaction – completing all relevant checks, standards, food & health and safety checks and taking necessary remedial action or escalating as requiredSupport local and national marketing initiativesImplement and maintain the Statutory and Company standards of hygiene, health and safety and take any action as is necessaryEnsure all new staff are given a thorough induction into their job, the unit and the Company. Monitor the performance of staff, carry out performance reviews and provide training and coaching as necessary, and record on the appropriate documents.