Jason Walker Email & Phone Number

New York, NY, US

United States

• Engineered and executed a comprehensive user adoption strategy for the Defense Health Agency’s (DHA) Joint Operational Medicine Information System (JOMIS) solutions, significantly enhancing user engagement and.
• Spearheaded a cross-functional team, fostering collaboration across engineering, UX design, training, and marketing to seamlessly integrate user-centric design principles throughout the product lifecycle.
• Pioneered data-driven product optimizations based on detailed user behavior analysis, leading to notable improvements in adoption rates and operational efficiency.
• Cultivated strategic relationships with key stakeholders, including healthcare professionals and government agencies, ensuring product alignment with end-user needs and industry trends. Additional Skills & Focus Areas:
• Stakeholder Segmentation & Engagement
• Influence Mapping

New York, New York, United States

• Championed customer-centric product development by gathering user requirements, translating them into technical specifications, and managing product launches (40+ successful deployments).
• Drove process improvements and operational efficiency through data-driven assessments, gap analysis, workflow optimization, and the implementation of clinical best practices.
• Elevated client satisfaction and solution adoption by providing in-depth product demonstrations, consultative advice on solution selection, and ongoing enablement (65+ successful demos).
• Acted as a trusted advisor to both clients and internal teams, collaborating with sales on proposals, conducting user interviews, and providing expert guidance on clinical workflows.
• Maintained a high-touch client engagement model with extensive travel (up to 80%) to ensure proactive problem resolution and strong relationships.
• Demonstrated strong technical skills through system analysis, optimization, software/hardware deployment, and 24/7 Help Desk support.Key Skills & Focus Areas:

United States

• Interdepartmental Collaboration: Partnered with internal teams to ensure the punctual and precise delivery and implementation of customer solutions, serving as a linchpin for project success
• Process Efficiency: Spearheaded efforts to reduce bottlenecks and elevate productivity by supervising implementation managers and optimizing workflow
• Client Satisfaction Analytics: Compiled and analyzed client satisfaction reports post-implementation, leveraging data-driven insights to refine future projects for superior outcomes.
• Team Leadership: Directed a cadre of 15 implementation personnel across all phases of projects—design, build, training, and go-live—ensuring optimal results and client satisfaction
• On-Site Inspections: Conducted site visits to customer facilities to evaluate initial implementations, swiftly directing any issues to engineering teams for resolution
• Customer Training: Provided comprehensive client training through both on-site and online platforms, facilitating a smooth onboarding process for newly implemented systems

Greater Atlanta Area

• Collaborated with clinical staff and family members to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
• Provided direct patient care, stabilized patients, and determined next course of action
• Cared for critical care patients in 10-bed unit, supporting fellow nurses in delivering outstanding treatment to critically ill patients

Greater Atlanta Area

Assisted ailing patients with eating and bathing to support activities of daily living. Cared for patients in 12-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.

South Atlanta

Provided Direct patient care to patients in ICU, med/surg, rehabilitation.

• USS Abraham Lincoln (CVN-72): Served aboard the nuclear-powered aircraft carrier, supporting critical operations and contributing to mission success.
• Logistics & Inventory Management: Maintained and organized deck department stores and equipment, ensuring operational readiness and smooth execution of tasks.
• Administrative Excellence: Performed clerical duties with accuracy and efficiency, adhering to Navy regulations and safety protocols.
• Teamwork & Collaboration: fostered a positive and collaborative work environment through strong interpersonal skills and a willingness to help.
• Operational Adaptability: Demonstrated flexibility and dedication by working nights, weekends, holidays, and during a six-month deployment in the Persian Gulf

Doctor Of Science, Health Informatics

The DHI program at Rutgers promises not only to expand my knowledge and skills but also to equip me with advanced tools to continue.

Wharton Executive Education’S Digital Transformation For Cxos Program

Intensive program focused on equipping senior leaders with the strategic frameworks and practical skills needed to lead successful digital.

Post-Graduate Certificate, Product Management

• Developing a Product Hypothesis and User Personas. • Product Vision and Goals. • Product Road mapping • Product Prototyping • Product.

Master Of Science - Ms, Health Care Informatics

200 Hour Ytt, Yoga Teacher Training/Yoga Therapy

Activities and Societies: Residential 200 hour Multi-style Yoga teacher training.

Bachelor'S Degree, Registered Nursing/Registered Nurse

Activities and Societies: National Student Nurses Association (NSNA) 2010-2013 Georgia Associations of Nursing Students (GANS) 2010-2013.

Education record