Javier Wong Email & Phone Number

Pleasanton, California, Us

Fremont, California, Us

• Provide white-glove concierge level customer experience supporting internal employees face to-face, via chat and over the phone• Update users constantly to keep them in the loop with the status of their incidents, requests or problems• Educate users on basic functions and new technologies that will help streamline their workflow• Troubleshoot network connectivity issues including digital authentication, remote access, secure Wi-Fi, and wired connectivity to the internal network• Support users on applications and tools within the environment including Office Suite, RSA, Okta, Collaboration tools (Zoom, WebEx, Jabber, etc), Mac and Windows OS• Apply critical thinking to assist with both simple and complex user requests, document the interaction with the user, and follow-up with the user to confirm

Pleasanton, California, Us

Oxford, Oh, Us

Oxford, Oh, Us

- Provide tours to potential residents and assist them with the leasing application process- - Organize and gather leasing documents and reports- Handle and screen telephone calls, routine mail, and resident inquiries

Berkeley, Ca, Us