Welcome to my profile!I have 10+ years of customer success and account management excellence at enterprise companies. I am an analytical, creative, and customer-centric leader with exceptional communication and customer service skills. I bring excellent listening, planning, and consulting skills to dive into customer needs, uncover pain points, and guide clients through large-scale decisions and changes. As a natural people-person, I am a committed relationship builder who weaves the business together for the sake of the customer. I am driven by emotional intelligence, honesty, and ethics. I am passionate about navigating the route to a solution that results in happy, engaged customers.Career Highlights:➢ Contentful: Managed and grew major accounts, including Eli Lilly, GoDaddy, Harley Davidson, H-E-B, Avery Dennison, Trimble, healthcare institutions, and more.➢ Apple: Help orchestrate team initiatives, map customer processes, and build an internal training program impacting 5 teams across the US, EMEA, and APAC.I am a relationship builder and always looking to expand my professional network.I invite you to connect or reach out.