Jay Cox Email & Phone Number

Austin, Texas Area

As a Technical Engineering Program Manager, I drive and set the process to ensure the engineering and development teams are working together. As the development and engineering teams evolve and mature there is a need to evolve the processes and procedures that drive these teams. I help enable and validate Dell APEX Offers. I am most proud that I am able to drive the successful completion of the programs I was part of leading including the successful implementation of a new platform for the first customer. I set a framework and processes to drive the iterative release model and still supporting the processes. With both the framework and successful programs, I have continued to mentor other peers and teams so they can also have successful releases of their programs. I drive the teams, keep our programs on target, and collaborate with my peers and other teams for us all to be successful. My attention to details, drive, and technical experience are strengths to help with the successful implementation of programs. I have developed a community of my peers and other business groups to ensure we are all successful as a whole.

Austin, Texas, United States

Leader of an award winning high performance development team, responsible for the daily operation maintenance and future development of the platform that delivers managed network, voice, data center, and security services to customers. Supports the Presidio Managed Services business and is focused on its Managed Services platform. Key responsibilities includes the network infrastructure that enables the service, the underlying hardware platform that hosts the service, the software tools that support the service, and the integration that provides differentiation of the service, team member awarded highest level technical CFO innovation award in 2018.

Austin, Texas Area

Leader of the CSC Development Studio - Service Management Monitoring Team. Leads and manages the development of next generation solutions and service offerings for IT monitoring. This role includes leading the global development team responsible for developing the next generation solutions used for monitoring and management of network, servers, and applications which would be deployed to all customers globally. Responsibilities include product management, product integration, architecture, vendor management, solution transitional support for regional deployment and support organization.

Austin, Texas Area

Leader and Developer for CSC System Management Solution Development Team. Lead development of new solutions and service offerings including the documentation and operational model for new services composed of “off the shelf” products that were then customized and packaged for a leveraged service. Designed and documented data models for system management monitoring solutions.

Responsible for driving new business pursuits for CSC Remote Infrastructure Operations. This includes meeting with customers to review requirements, providing solutions and costing the business. Enabling services and monitoring and ensuring operations are deployed to meet contract milestones. Providing technical direction and design input for new services.

Project Leader and Developer for various network applications and research and development. Coordinated and managed projects; aligned the team to global strategies; and scripted several various web/perl service enhancements.Lead the network asset management global initiative, the business to business network integration, the network architecture technology refresh, and process improvements.

Planned, developed, and installed business to business solutions. Developed and maintained web pages and processes. Coordinated business to business solutions with counterparts in Asia and Europe.Implemented a 100% automated workflow and lifecycle for deploying business to business solutions. Streamlined and reduced the cycle time of procuring external connections by 20%.Reduced operating expenses and enabled the business to realize savings of approximately $1M.

Evaluated new technologies for asset management solutions and ensured projects met requirements and schedule. Instituted best practices processes across projects.

Evaluated new network technologies and ensured projects met requirements and schedule. Developed eCommerce gateway solution and automated metrics scripting solution. Upgraded solutions to Y2K compliant and provided global remote access solution.

Administrated networking research and development lab and evaluated new network technologies. Developed ISDN solution, evaluated and setup outsourced solution for remote accounts, achieved SEI level III validation of organization and evaluated and produced white papers on several emerging networking technologies.

Developed touch screen point of sales solution, setup and supported solution in production.

Bachelors, Computer Science, Specialist In Networking And Databases

Masters, Computer Engineering