Jay H. Email & Phone Number

I am a solutions-focused IT professional offering extensive experience punctuated by multiple promotions, including 15+ years of IT leadership within the banking industry. I possess an exemplary track record managing networks, administration and PC support. I have a proven capacity to work closely with senior leadership, providing technical insight to develop IT strategies that align with business objectives and vision. Skilled in driving continuous improvement, establishing technology roadmaps that support current and future needs. I am adept at monitoring technology processes and development to ensure compliance with regulatory requirements and industry standards. I have demonstrated strengths in defining and implementing robust disaster recovery and business continuity plans, along with managing network and system security.• Highly efficient in conducting root cause analysis and troubleshooting processes to determine and implement solutions to critical issues. • Recognized for solid project management skills, steering multiple projects to completion including data migrations, upgrades and configurations, while ensuring minimal impact on productivity.• Excellent record in driving continuous improvement and cost efficiency across networks and systems, applying up-to-date knowledge of emerging technologies, system automation and optimization