As a Senior Account Director & Sales Executive at Forum One, I play a pivotal role in driving growth and forging strategic relationships with organizations worldwide. I have honed my skills in identifying and cultivating new business opportunities, creating compelling proposals, and delivering exceptional results for our clients. Below are some highlights of my role worth noting:Lead growth efforts to identify and develop strategic relationships with future clients and partners, leveraging my extensive network and industry knowledge to drive business growth.Manage net new growth opportunities from qualification through conversion, collaborating with cross-functional teams to ensure a seamless and successful sales process.Collaboratively create detailed RFI and RFP responses, developing comprehensive proposal materials that highlight our capabilities and track record of success. I also lead best-and-final presentations to secure new business.Provide consultative thought leadership in the areas of growth, transformation, and technology realization, helping clients navigate complex digital challenges and achieve their strategic goals.Conduct performance assessments for project management, strategy, engineering, and creative teams, providing direct feedback and reallocating resources as needed to drive success.I have a consistent record of success, closing more than 40 new clients. Notable deals closed include the New York State Department of Environmental Conservation, CISA, National Association of REALTORS, Natural Resources Defense Council, USAID and EPA.

As the Director of Strategic Accounts for New Signature, a global provider of strategic digital services, I played a pivotal role in driving growth and delivering innovative solutions to clients worldwide.I negotiated and closed deals for technology and marketing solutions, driving growth and revenue for the company. I developed and maintained strong relationships with clients, ensuring their needs were met and exceeded.I managed a portfolio of 20+ accounts, overseeing all aspects of client engagement and ensuring client satisfaction. I led a team of eight engineers and designers, collaborating with partners to achieve top-line revenue growth.I provided strategic leadership on open-source/no-code application development and creative/branding projects, ensuring our solutions were aligned with client goals and industry best practices.I consistently exceeded my sales targets in custom development and creative solutions, becoming the lead business developer for the company. I achieved a stellar close rate of 90%, demonstrating my ability to effectively identify and capitalize on business opportunities. I personally delivered more than 20 accounts to the agency, showcasing my strong sales and account management skills. Through my strategic leadership and client-focused approach, I contributed to the agency's top-line revenue growth and reputation as a trusted digital services provider.

As the co-founder of Flashing12 Consulting Services, an agency providing strategic digital services to companies throughout the Washington, DC, metro area and abroad, I played a multifaceted role in leading the firm to success.I led operations for the digital services firm, overseeing both open-source/no-code application development and creative solutions, including digital advertising and marketing solutions. I ensured our services met the highest standards of quality and client satisfaction.I drove business development efforts to secure new clients and expand revenue potential for the firm. This involved identifying new business opportunities, building relationships with potential clients, and presenting our services in a compelling manner.I delivered presentations on our firm's strategic services to C-level executives, effectively communicating our value proposition and demonstrating how our services could address their specific needs and challenges.I designed and produced all of our firm's marketing collateral, including branding materials, presentations, and promotional materials. I ensured our branding was consistent and aligned with our strategic goals.I successfully grew the firm's client base and revenue through effective business development efforts, resulting in significant business expansion. I developed and implemented innovative digital strategies for clients, driving engagement and ROI for their digital initiatives. I established Flashing12 Consulting Services as a trusted partner for strategic digital services, earning recognition for our expertise and excellence in service delivery.

As the IT Director for Practice Greenhealth, I played a pivotal role in leading Business Relationship Management initiatives and making key technology decisions focused on security operations, IT Operations Management, and IT Operations for a nonprofit dedicated to environmental sustainability in the healthcare space.I spearheaded Business Relationship Management initiatives, serving as the primary liaison for the IT department. I collaborated with key stakeholders to understand their needs and align IT initiatives with the organization's strategic goals. I made key technology decisions that supported the organization's mission of promoting environmental sustainability in healthcare. This included evaluating and implementing solutions for security operations, IT Operations Management, and overall IT infrastructure. I oversaw security operations to ensure the confidentiality, integrity, and availability of Practice Greenhealth's IT systems and data. I implemented security best practices and policies to protect against cyber threats.I managed IT Operations to ensure the smooth and efficient functioning of Practice Greenhealth's IT systems, overseeing day-to-day IT operations, implementing ITIL best practices, and optimizing IT processes to improve efficiency and effectiveness.I successfully implemented a Business Relationship Management framework that improved collaboration between IT and other business units, leading to more strategic IT initiatives. I implemented security best practices that enhanced Practice Greenhealth's cybersecurity posture and protected sensitive information. And I optimized IT Operations Management processes, resulting in improved efficiency and cost savings for the organization.

As the Director of eLearning and eServices for North America I spearheaded client training and retention efforts for the industry-leading media monitoring and relationship management platform. I played a critical role in shaping the strategic direction of client relationships, while also enhancing customer support to drive strategic outcomes. I revolutionized training development by introducing reusable methods, significantly improving efficiency and effectiveness.I provided strategic leadership to clients and executives, guiding them on how to best achieve business objectives. This involved understanding unique needs and challenges, and developing tailored strategies to maximize the value they derived from our services. By fostering strong relationships and understanding their goals, I was able to drive long-term engagement and satisfaction.I focused on delivering customer support that went beyond traditional service offerings, instead aiming to achieve strategic outcomes for our clients. This involved working closely with clients to understand their overarching goals and objectives, and then aligning our training and support services to help them achieve those outcomes. By taking a proactive approach and anticipating their needs, I was able to drive meaningful results and fostered a culture of success among our clients.Introducing reusable training methods to my department revolutionized our approach to training development. I was able to significantly reduce the time and resources required to develop and deliver training programs. This improved efficiency but also ensured consistency and quality across all training initiatives, ultimately enhancing the learning experience for our clients.My role at CISION was defined by strategic leadership, customer-centricity, and innovation in training development. I was instrumental in driving customer success and satisfaction, while also streamlining internal processes to improve efficiency and effectiveness.

As the original webmaster for the Center for American Progress, I played a pivotal role in developing and co-producing the inaugural website, blog, microsites, and digital content best practices for the largest progressive think tank in the United States. My responsibilities extended beyond traditional webmaster duties, encompassing strategic leadership, executive support, and fostering collaboration among a diverse range of clients, contributors, and colleagues.I provided strategic direction for the organization's digital presence, aligning web initiatives with the Center's overarching goals and values. This involved developing long-term strategies for website development and content creation, ensuring our digital efforts were in line with the Center's mission of advancing progressive policies.I served as a key liaison between the Center's executive leadership and the digital team, providing regular updates on web development projects, performance metrics, and emerging trends in digital communications. I also collaborated with executives to develop digital strategies that would enhance the Center's visibility and impact.I actively engaged with a wide range of stakeholders, including clients seeking to amplify their voices through our platform, contributors providing content for publication, and colleagues from various departments collaborating on cross-functional projects. I ensured their needs were met and that their contributions were effectively integrated into our digital platforms.Overall, my role as the original webmaster required not only technical expertise but also strong leadership, communication, and collaboration skills. I was instrumental in shaping the Center's digital presence and creating a secure platform that empowered voices and advanced progressive ideas.