Jaydeep S Email & Phone Number

Toronto, Ontario, Canada

• Fulfilled the role of a Product Owner to refine the product backlog into User Stories on JIRA.• Prioritized and refined user stories during collaborative Product Backlog Refinement sessions involving Business stakeholders, Developers, and the QA team, with the objective of enhancing team efficiency.• Conducted an analysis of stakeholders to identify key individuals and determine their level of involvement in the project.• Interviewed and documented stakeholder requirements through the creation of use cases and user stories.• Collected essential information from diverse stakeholders to develop comprehensive business analysis models. • Collaborated with users to understand their processes, identify issues, and uncover opportunities for enhancement. • Led workshops involving a broad range of business stakeholders to identify gaps, root causes, and cross-functional dependencies. • Facilitated design sessions with the development team to brainstorm potential solution options. • Conducted gap analysis to identify areas of improvement and propose enhancements for optimizing the user experience. • Actively engaged with business owners to gain competitive insights and stay updated on industry trends. • Utilized web-based collaborative platforms such as SharePoint and Confluence to document workflow processes.• Enhanced team productivity by conducting daily scrum meetings, addressing identified impediments and blockers. • Efficiently organized bi-weekly Sprint Review and Sprint Planning meetings with the scrum team. • Assisted QA teams by providing use cases and test plan scenarios for documenting various user interactions with the system. • Ensured stability and rationality through Smoke and Sanity testing of the user interface to validate expected behavior. • Mitigated potential confusion among team members by maintaining Traceability Matrix and Decision Logs.

Toronto, Ontario, Canada

• Facilitated and guided various meetings including Release Planning, Sprint Planning, daily scrum, Backlog Grooming, and Retrospective sessions. • Assisted the product owner in generating Burnup and Burndown charts and calculating team velocity. • Supported development teams in breaking down complex user stories into simplified executable versions.• Conducted accurate and compliant testing of user stories to ensure acceptance and validation without disputes.• Proficient in logging and maintaining issues (Epics, Stories, and Tasks) using the JIRA platform. • Collaborated with Business owners and the development team to assist in the development of Project Impact and Process Control Plan documentation. • Fostered positive working relationships with the Development Team by coordinating team activities and conducting retrospectives. • Participated in estimation meetings with the development team to provide high-level estimates (Story Points) for items in the product backlog. • Assisted in developing key functional requirements specifications by creating use cases and process flow diagrams. • Supported the product owner in conducting Daily Scrum Meetings, Monthly Reviews meetings, sprint reviews, and retrospectives, while monitoring action items for process improvement. • Analyzed cost-effective solutions for process changes and managed change management issues. • Utilized SQL and Microsoft tools to analyze complex data and recommended solutions to enhance customer relationship and retention rates. • Created BPMNs and use cases to improve understanding of business processes, while extensively using JIRA to document Epics and user stories. • Actively participated in backlog refinement and sprint planning events with the development team, providing assistance in estimation strategies and prioritization techniques for user stories. • Trained team members in Agile processes and artifacts and facilitated Sprint events.

Toronto, Ontario, Canada

• Documented and captured accurate descriptions of business activity processes by creating a Business Requirements Document (BRD). • Developed test plans and test scenarios based on the identified business requirements. • Supported third-party applications through JAD Sessions and vendor meetings. • Conducted enterprise-wide integration analysis for the business application, identifying new enhancements specific to customers' needs. • Reduced work redundancy by generating requirements reports for daily activities. • Utilized Rational UML to convert business requirements into technical specifications. • Established and maintained a risk register to categorize and highlight potential risks. • Gathered and validated requirements from business process owners, subject matter experts (SMEs), and security audit teams through workshops and tutorial sessions. • Effectively utilized JIRA/HPALM to create documentation for requirements specifications, and Confluence to record use cases and activity diagrams. • Ensured accurate communication of requirements and bug reports by collaborating directly with project managers and the internal security team. • Conducted JAD sessions, walkthroughs, teleconferences, and meetings with other teams to resolve various issues. • Verified the correct execution of test scripts and their alignment with the scenario descriptions. • Contributed as a business and systems use advisor in development projects.• Created AS-IS and TO-BE states to conduct impact and progress analysis. • Assisted account managers and business users in decision-making by conducting research, analysis, and providing recommendations.

Toronto, Ontario, Canada

• Organized workshops, delivered presentations to key stakeholders, and provided clear explanations of project processes and procedures. • Collaborated with business stakeholders to gather, validate, and document the current state (capabilities, business processes, and pain points) and the desired to-be state (capabilities, business processes, and change impacts). • Consistently managed stakeholder expectations and engaged in negotiations to define scope, quality, and priorities accurately and appropriately. • Ensured adherence to organizational procedures and best practices for business analysis throughout the project's lifecycle. • Participated in design reviews with the project team. • Documented test cases and scenarios for all activities, which were subsequently used to establish a consensus during JAD sessions. • Coordinated with the IT team to translate business requirements into functional specifications, reviewed proposed solutions, and provided support during the UAT process. • Conducted User Acceptance Testing to ensure stakeholders' needs were met. • Effectively communicated requirements and changes to the development team, while closely tracking the entire development and testing process. • Generated functional specification documents for system upgrades. • Utilized Visio to map out current and future process flows.• Collaborated with operations to study new procedures, templates, and training materials. • Supported testing efforts by documenting test cases and coordinating with the QA team.