John Phillips Email & Phone Number

Urbana-Champaign, Illinois Area

Create and correct transcripts and caption videos used in university courses and media using a variety of software programs including Microsoft Word, Express Scribe and CPC Caption Maker Proctor exams for students registered with Disability Resources and Educational Services Provide support for students using assistive technology to take their exams

Danville, Illinois

Managed budgets for personnel, equipment, maintenance and advertisingHired, trained, scheduled and supervised a dozen staffLearned and installed a Point of Sale software program, called FirmPOS, within two weeks of starting the job on all of the computersWrote a training manual for my staff and taught classes instructing them on how to use the new.

Urbana-Champaign, Illinois Area

Assisted patrons in circulation by checking materials in and out as well as locating itemsAnswered reference questions in person and over the phoneCreated Excel spreadsheets using formulas to electronically track departmental revenues and statistics replacing the less efficient hand-written systemMaintained and purchased new items for the Juvenile CD.

Urbana-Champaign, Illinois Area

Assisted customers in finding specific videos and renting them outReshelved vidoes and shelf read in order to maintain easily accessible materialsTrained new employeesSupervised the department