 Virtualization Team Quality Assurance Lead Responsible for coordinating and planning the testing efforts of 5 quality assurance personnel covering 5 products. Responsible for developing test plans, test cases and test matrixes for 5 separate products covering multiple projects.  Automated the installation and end to end testing of 5 products. Responsible for providing reports for various projects that detailed the development activities, testing activities, and resources required to complete each project through release. Performed product demonstrations for customers. Managed customer issue escalations and troubleshooting Configured various test environments using VMware and Microsoft technologies. Windows Server 2008 R1, Windows Server 2008 R2, Windows Server 2012 R2, Hyper-V Server, Windows 7 ESX Server 2.x – 6.x, Virtual Center 2.x – 6.x Localization testing experience including French, German, Chinese, Japanese, and Spanish operating systems

 IT Consultant / Manager for several commercial and government accounts Managed projects of varying complexity and value DOS / Windows Application Support Installation, configuration, and maintenance of multiple Microsoft and Novell networks Installation, configuration, and maintenance of multiple Exchange and GroupWise email systems Internet Related experience including: IP Routing, Web Hosting, DNS Hosting, Email Hosting, Firewall Implementation, VPN, Remote Connectivity Experienced in deploying network infrastructure (Cabling, Switches, Connectivity) Database experience, Microsoft Access (some Oracle and Microsoft SQL)

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