John May Email & Phone Number

Rapid City, South Dakota Area

Maintained and monitored Active Directory infrastructure for more than 15 sites across the United States and Canada. Installed, configured and maintained operating systems such as Windows Server, Windows 10, CentOS, Debian and RHEL. Helped to deploy and maintain VMWare infrastructure including VMWare Horizons VDI software, ESXi utilizing vCenter in a multi-node cluster. Managed network switches and implemented wireless access points for all offices. Also performed help desk operations as well peripheral and software support.

Rapid City, South Dakota Area

Maintained all server and computers systems at Rapid City location and implement new servers and equipment as necessary. Provided technical support to all users and install/configure new software and features. Setup new computers and laptops according to company guidelines and make sure policies are enforced. Maintain the company’s VPN connection to the corporate multi-national VPN and maintain as necessary. Implemented new hardware and software for the company as the needs grow.

Rapid City, South Dakota Area

Administered LAN / WAN based network; server install and maintenance, Internet access and SPAM maintenance, configuration and maintenance of workstations and laptops, remote VPN connectivity, employee service and helpdesk support; and the design and implementation of a digital dictation storage server.

Naples, Florida Area

Maintained and implemented servers and new server software, administered the LAN / WAN based network and Internet access, dial-up and VPN remote access, configuration and maintenance of workrkstations, laptops and printers, telephony support, helpdesk support and implementation of a backup and disaster recovery plan.