Jeevan Singh Email & Phone Number

Teaneck, New Jersey, US

• Proven ability to engage with internal and external stakeholders for successful project execution for large scale global rollouts.
• Conduct JAD sessions with business stakeholders, product owners, subject matter experts, and technical team members to define the requirements and translate business needs into technical solutions.
• Collaborate with enterprise architects, system application architects, product owners, and developers to solve technical challenges and advise on best possible solutions, while leveraging technology best practices and.
• Proficient in working in various project execution methodologies like waterfall and agile.
• Lead technical design sessions; architect and document technical solutions aligned with business objectives; Identify gaps between current and desired end states.
• Translate business requirements into well-architected solutions that best leverage the technology platform and seamlessly integrate with various enterprise systems i.e. Master Data Management, ERPs, and other custom.

Teaneck, New Jersey, US

• Lead the implementation and delivery of multiple CRM applications across various customers in North America.
• Conduct join application development sessions with business users and SMEs for requirement discovery, gathering, clarification and functional design.
• Responsible for producing estimates for the project implementation based upon the technical complexities.
• Lead the solution design phase for defining the system architecture and business process mapping spanning across multiple enterprise systems.
• Lead the technical team for the solution implementation through product configuration, customization for optimum solutions, best user experience.
• Work with business users and business analysts to provide solutions using out of the box alternative to keep the repository customization and implementation cost to minimal and meet business expectations.

Teaneck, New Jersey, US

* Worked as a technical lead for the implementation of order to cash CRM applications across multiple customers in north america.* Participated in requirements gathering and design phases of the project to map the business needs into technical solutions which is scalable and efficient.* Lead development team of 10+ resources from onsite to ensure delivery.

Teaneck, New Jersey, US

* Worked with SME’s and Business analysts to understand Business process to be implemented and map them to Siebel technical design.* Worked on High Level Design along with Business Analyst to describe each requirement and the way it would be implemented in Siebel.* Worked with Technical team to come up with Technical Design Document at the end of Design.

Pune, Maharashtra, IN

• Worked as an Integration Expert for the leading telecommunication service provider in Sweden for the implementation of Order to Cash application.
• As an EAI Consultant, was responsible for participating in JAD sessions with customer for gathering business requirements and documenting various business processes.
• Responsible for mapping customer specific processes and requirements to Siebel out of the box order management functionality. Some of the key functional areas include, customer management, asset management, products.
• Prepare the technical design document for Siebel Integration with external systems using JMS and SOAP services.
• Worked on Siebel EAI which included creating integration objects, business services and workflows to integrate Siebel application with external system. Extensively configured and customized various Siebel objects.
• Responsible for resolving defects that were identified during the integration testing.

Pune, Maharashtra, IN

• Worked as a Siebel Developer for order management application built to implement Order to Cash process for one of the leading telecom service provider in UK.
• Was responsible for understanding the functional requirements from BAs and SMEs and map the same into technical solutions.
• Configured Siebel application using out of the box configurable options and wrote complex scripts as in when point and click solutions were not available.
• Responsible for preparing and executing Unit Test cases and fixing the defects found during various testing phases of the project like SIT, UAT, PT and regression Testing etc.
• Trained the new project team members in technical and functional areas of the project.