Jeff Ackerman Email & Phone Number

As an Implementation Analyst/Business Analyst, I serve the customer by verifying business requirements, testing critical functionality, and working with internal development teams. I write user stories, verify acceptance criteria, confirm developed functionality, document processes and training materials, track progress, roadblocks and impediments to ensure my client business objectives are met. I communicate these internally through daily scrums, and track them via TFS and JIRA. I'm known for eliciting detailed customer needs, with thorough and thoughtful inquiry, and clearly explaining these needs by developing detailed user stories and acceptance criteria.My expertise includes:• Business analysis and SDLC including requirements management, process engineering, best practices, implementation, training and mentoring• Strong facilitation in order to drive consensus• Accomplished Business Analyst developing business models, process and work flows, use cases, user acceptance criteria, training materials, and related documentation.I've juggled many roles in my career - accounting, software design and programming, analysis, financial research and reporting, trainer and valuation. As a result, I have a unique ability to manage multiple projects and complex challenges.

Listed skills include Real Estate, Investment Properties, Residential Homes, Fha, and 27 others.