• Independently oversaw high-volume hiring of 40 to 120 candidates per month for large-format Amazon retail stores, using Oleeo ATS system and assessment data to track and select top talent.• Partnered with hiring teams to develop effective recruiting and onboarding strategies, acting as subject matter expert, and managing partner expectations through continuous communication around data tracking, SLAs, and deliverables.• Increased candidate sourcing pipelines across US markets by 10 percent during peak hiring season by co-leading an internal transfer initiative, resulting in greater placement rates, and enhancing the internal customer experience.• Co-led a project relating to day-1 onboarding across the US, which increased visibility for 35+ hiring team members, improved the candidate experience, and decreased attrition rates for at least 5 large format physical stores across multiple states.• Created a digital “heat map” for 10+ recruiters to highlight market data and geographic nuances, resulting in more informed decision-making around recruitment strategy and labor planning.• Developed an effective community engagement strategy in the Chicagoland area by creating partnerships with schools, job placement agencies, and others, resulting in a flow of new applicants and positive PR for Amazon in the community.• Frequently developed standard operating procedures in an ever-changing environment, resulting in more consistent workflows.

Recruitment:Maintain close partnership with leadership and Recruitment team to determine staffing needs. Key player in the hiring and onboarding of over 70 new-hires in approximately 18-months, resulting in record high service levels.• Utilize HRIS and ATS systems to organize and track applicant data (Workday, Manager’s Workbench).• Conduct 100+ monthly phone screenings for top candidates, and schedule an average of 3-5 interviews weekly using MS Office tools.• Administer technical skills assessments to determine qualifications.• Conduct professional reference checks and extend employment offers to qualifying candidates.Onboarding:Oversee onboarding for new hires, entering data into HRIS system, setting up systems access, compiling new-hire packets, presenting new-employee orientation, and initiating onboarding surveys.Employee Engagement: Utilize employee engagement software (TinyPulse), distributing bi-weekly surveys to collect data regarding job satisfaction, employee morale, and potential areas for improvement. Partner with HR Manager and departmental leadership to determine effective engagement strategies for both in-office and remote staff. Lead rewards and recognition programs (Team Member of the Week, Employee of the Month/ Quarter/ Year, kudos hotline).General HR:• Address inquiries about benefits, FMLA, FCA, medical accommodations, retirement, leaves of absence, etc. • Maintain accurate and organized employee records.• 2-years HR business partnership with labor unions. • Ensure compliance with federal, state, and company programs and policies, such as work-from-home program, workplace safety, vaccination, etc.• Support success of staff members by ensuring availability of all necessary resources and supplies.Supply Chain: • Oversee procurement and requisitioning processes for business critical products, services, and systems. • Track and order office supplies and computer equipment for in-office staff.

• Oversaw onboarding and orientation for new staff, handling training paperwork, educating on role competencies, providing access to developmental resources, and ensuring a positive onboarding experience for each new team member. • Utilized strengths in organization and planning to meet daily treatment deadlines, manage competing priorities, and enhance general efficiency.• Developed advanced communication skills through 1,000+ hours of in-person patient and employee engagement, personal studies, and formal training.• Developed highly proficient skills using G-suite and Microsoft Office tools to organize and maintain safe keeping of sensitive data.• Oversaw and supported 200+ hours of training and coaching for new staff, ensuring training programs were run properly, and fostering employee development throughout the onboarding process.• Skills developed: Leadership Communication Detail Orientation Organization Team collaboration Self-management/ Self-starter Passion for helping others Motivated to learn and develop