Managed all goal attainment, service, marketing and operations of the banking center. Facilitate consumer loan requests. Recruit, train, develop, evaluate and coach staff.

Managed AT&T’s wireless and mobile portfolio consisting of 4 major retailers (Walmart, Best Buy, Target & Sam’s Club) and authorized retail locations located in Western Arkansas. Partnered with dealer store management and wireless sales personnel. * Conducted role plays and mentored sales associates to ensure offers and promotions initiated by accounts were flawlessly executed. * Customized and delivered training to fit the needs of each retailer.* Managed the roll-out of company programs, tools and training. * Worked with retail stores and local retailer management and served as a liaison between store and company to identify and resolve issues. * Served as a point of escalation for customer issues requiring higher-level attention than customer service could provide. * Planned and participated in events to build and strengthen the relationship with dealers. * Developed sales and training objectives for each dealer to fit their objectives.

Involved in the daily store operations. Scheduled employees, maintained and conducted physical inventories.* Met sales objectives of wireless services, features and accessories. * Drove performance of team for business and retail customers. * Developed and attained high level of customer experience.

Provided excellent customer experience by maintaining the highest degree of professionalism.* Maintained strong knowledge of wireless products, pricing plans and promotions.* Educated and engaged customers through product demonstrations.* Met sales objectives for business accounts (Company owned & Individual) wireless phone, services, features and accessories.* Interfaced with other departments on customer's behalf when necessary.

Protected the health and welfare of the public by defending against any act of radiological sabotage, attack, or theft of special nuclear material. * Maintained a secure perimeter for site access, conducted patrols and inspections, responded to threats and contingency events, and performed equipment testing.

Developed and executed an outside sales strategy. Generated new business production through the sale of commercial property and casualty insurance products. * Conducted lead generation through cold calling, community involvement, internal referrals and the development of professional relationships and scheduled appointments with prospective clients. * Analyzed existing exposures and gathered required data and material for quoting and subsequently present the submission to the insurance company underwriters for review and pricing. * Successfully return to the prospective client with an insurance solution and sold the account. * Developed and maintained relationships with approved insurance carriers and surplus lines organizations.

Implemented solutions-based sales strategies that uncovered new business opportunities. Managed account growth within the AT&T Sales Group. Handled small business accounts with 1 to 100 employees, cold calling, prospecting, scheduling appointments and developing relationships at customer locations.* Prepared and presented professional corporate business proposals and executive presentations.* Managed a territory which included a specific zip-code based module that was assigned by the Sales Manager.* Continuously self educated to maintain a broad knowledge of wireless solutions, rate plans, complex products and services and selling skills.* Facilitated the acquisition and retention to grow small business contracted CRU and IRU.* Maintained (reducing churn) of existing small business base to drive sales.* Served as a liaison to the local business community by representing AT&T with local business associations.* Proactively sought opportunities to sell complex data solutions to existing customers and prospects.

Provided excellent customer experience by maintaining the highest degree of professionalism.Maintained strong knowledge of wireless products, pricing plans and promotions. Educated and engaged customers through product demonstrations.* Met sales objectives for business accounts (Company owned & Individual) wireless phone, services, features and accessories.* Interfaced with other departments on customer's behalf when necessary.