Jeff Helm work email
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Jeff Helm personal email
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CRM • CUSTOMER EXPERIENCE • MARKETING STRATEGY • BUSINESS DEVELOPMENTCRM / CEX Professional devoted to designing and delivering products, services, and experiences that delight customers and achieve business objectives. Provides strategic recommendations reflecting analytical and operational insights; develops solutions that fulfill customer needs and motivations; defines critical metrics and manages for exceptional performance. Effectively communicates complex concepts and gains buy-in from leadership, stakeholders, and business partners. Highly successful integrating across business functions and building external relationships. Results-oriented and collaborative leader with strong mentoring and coaching skills.
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Director, Account ServicesRace Data Jun 2014 - PresentGreater Philadelphia AreaExclusive U.S. representative for Race Data - providing database management, database analytics, marketing automation, 1:1 communications, and CRM marketing consulting services.
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Independent Consultant & Director - Install Base ProgramsSirius Xm Canada Inc. Nov 2012 - May 2014Toronto, OnIndependent consultant contracted to rapidly build a disciplined subscription service marketing practice focused on reacquisition of inactive customers (Winback) and for general strategic consulting services. -
Manager - Strategic AlliancesGeneral Motors - Onstar Sep 2010 - Oct 2012Primary company interface to critical business and technology partners responsible for relationship management, business development, contract negotiation, and issue resolution -
Manager - Satellite Radio Business Development & OperationsGeneral Motors - Onstar Jan 2008 - Aug 2010Managed collaboration between OnStar, SiriusXM, XM Canada, and General Motors to enhance customer experience and maximize business value of the satellite radio partnerships
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Engineering Group Manager - Systems OperationsGeneral Motors - Onstar Jun 2005 - Dec 2007Led technical team to deliver exceptional service experience through analytically rigorous and customer-focused management of automated wireless transaction systems
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Group Manager - Call Center Business ProcessGeneral Motors - Onstar Oct 2003 - May 2005Led various teams of call center professionals to design, implement, and manage system enhancements and service processes that delivered exceptional customer experience
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Manager - Strategy And Business DevelopmentGeneral Motors - Onstar Jul 2000 - Sep 2003Refocused enterprise strategy and re-engineered enabling business processes including strategic guidance, business planning, new business development, and portfolio management
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Sr. Program Manager - International Joint Venture ProgramsGeneral Motors Oct 1993 - Jun 2000Defined market positioning and requirements for new Chevrolet sport utility products, coordinated GM program execution and launch activities, and managed the associated business and financial relationships with Suzuki and the Joint Venture company
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Strategic Product PlanningChevrolet 1988 - 1989
Jeff Helm Skills
Jeff Helm Education Details
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General Management -
Economics
Frequently Asked Questions about Jeff Helm
What company does Jeff Helm work for?
Jeff Helm works for Race Data
What is Jeff Helm's role at the current company?
Jeff Helm's current role is Director of Customer Success at Race Data.
What is Jeff Helm's email address?
Jeff Helm's email address is jg****@****ail.com
What schools did Jeff Helm attend?
Jeff Helm attended University Of Michigan, University Of Notre Dame.
What skills is Jeff Helm known for?
Jeff Helm has skills like Business Strategy, Market Analysis, Consumer Insights, Customer Needs Analysis, Financial Analysis, Decision Management, Business Process Design, Product Development, Service Development, Product Management, Service Management, Program Execution.
Who are Jeff Helm's colleagues?
Jeff Helm's colleagues are Kevin House, Nicolas Frechette, Robert House.
Not the Jeff Helm you were looking for?
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1ey.com
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4nanograf.com, inventuspower.com, gmail.com, saftbatteries.com
1 +124887XXXXX
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2fisherinvestments.com, fi.com
1 (800) 5XXXXXXX
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Jeff Helm
Fire/Emergency Chief Officer Leading Through Empathy, Collaboration And Searching For Improvement.Sioux Falls, Sd2siouxfalls.org, usiouxfalls.edu1 +160536XXXXX
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3spx.com, deltap-process.com, spxflow.com
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