Jeff Hoffman Email & Phone Number

Minneapolis

Minneapolis

• My responsibilities include:
• Planned and executed ecommerce web and mobile application testing as part of an agile team
• Participated in estimating the user stories, identifying acceptance criteria from the product owner, contributing to daily scrum meetings and sprint retrospectives
• Worked with developers to identify and resolve code bugs and prepare software packages for release to clients
• Implemented QA process improvements, developed procedures and trained less experienced QA team members
• Worked with developers to automate a suite of regression tests for ecommerce web application

• Coordinated business user acceptance test activities for a banking teller systems project including; gathering test scripts, tracking and reporting test progress, and obtaining and tracking test sign-off
• Documented and tracked UAT issues, defects, and status reporting
• Improved and monitored the requirements gathering, defect workaround, and BAU impact assessment processes for the business PMO
• Worked as the test lead for an offshore tester team delivering enhancements to a hardware/software sales system in an agile development environment

Minneapolis

• Acted as liaison between business partners and the technology teams to deliver requirements, testing and implementation of small system enhancements as well as large projects
• Developed and executed UAT test plans, defect reports and test results and coordinated test activities
• Provided input to leaders on severity and impacts of code defects as well as the readiness of software for Production release
• Provided post-release system support for users of the administrative system and its internal and external interfacing systems
• Translated business requirements from interfacing systems into system requirements for IT partners