Jeff Hoffman Email & Phone Number

Minneapolis

Minneapolis

My responsibilities include:• Planned and executed ecommerce web and mobile application testing as part of an agile team• Participated in estimating the user stories, identifying acceptance criteria from the product owner, contributing to daily scrum meetings and sprint retrospectives • Worked with developers to identify and resolve code bugs and prepare software packages for release to clients• Implemented QA process improvements, developed procedures and trained less experienced QA team members• Worked with developers to automate a suite of regression tests for ecommerce web application

• Coordinated business user acceptance test activities for a banking teller systems project including; gathering test scripts, tracking and reporting test progress, and obtaining and tracking test sign-off • Documented and tracked UAT issues, defects, and status reporting• Improved and monitored the requirements gathering, defect workaround, and BAU impact assessment processes for the business PMO• Worked as the test lead for an offshore tester team delivering enhancements to a hardware/software sales system in an agile development environment

Minneapolis

• Acted as liaison between business partners and the technology teams to deliver requirements, testing and implementation of small system enhancements as well as large projects • Developed and executed UAT test plans, defect reports and test results and coordinated test activities• Provided input to leaders on severity and impacts of code defects as well as the readiness of software for Production release• Provided post-release system support for users of the administrative system and its internal and external interfacing systems• Translated business requirements from interfacing systems into system requirements for IT partners