Jeff Meeks

Jeff Meeks Email and Phone Number

Senior Staff Program and Business Operations Manager @ ServiceNow
San Jose, CA, US
Jeff Meeks's Location
San Jose, California, United States, United States
About Jeff Meeks

Jeff Meeks is a Senior Staff Program and Business Operations Manager at ServiceNow.

Jeff Meeks's Current Company Details
ServiceNow

Servicenow

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Senior Staff Program and Business Operations Manager
San Jose, CA, US
Website:
servicenow.com
Employees:
32886
Jeff Meeks Work Experience Details
  • Servicenow
    Senior Staff Program And Business Operations Manager
    Servicenow
    San Jose, Ca, Us
  • Servicenow
    Senior Staff Program & Business Operations Manager
    Servicenow Mar 2023 - Present
    Santa Clara, Ca, Us
  • Servicenow
    Staff Program & Business Operations Manager
    Servicenow Mar 2020 - Mar 2023
    Santa Clara, Ca, Us
  • Servicenow
    Senior Program Manager
    Servicenow Feb 2019 - Feb 2020
    Santa Clara, Ca, Us
  • Servicenow
    Business Analyst
    Servicenow Aug 2016 - Jan 2019
    Santa Clara, Ca, Us
    • Provide ad-hoc analysis, data mining, and reporting to support the IT Business Management business unit• Customer base, pipeline, and market analysis to identify levers for driving revenue growth• Product adoption analyses: provide analytics in support of new or current products, including KPIs, goals, and adoption rates• Assist in the development, maintenance, and testing of Tableau and SURF dashboards• SAP HANA Studio for basic database retrievals (SQL)• Customer success: ensuring customer renewals, identifying at risk accounts, monitoring implementations, and identifying potential references• Enable product line sales and marketing via lead and campaign analysis identifying account lists using TechTarget & DiscoverOrg
  • Servicenow
    Sales Operations Analyst (Finance Development Program)
    Servicenow Feb 2016 - Aug 2016
    Santa Clara, Ca, Us
    • Extracted data sets, performed analyses, and built financial models to support the sales organization• Developed and improved the functional areas of forecasting sales opportunities, dashboards, and reporting• Partnered with sales team to help build territory optimization strategies, process optimization, and quarterly / annual planning process• Identified and researched gaps in sales opportunities and line item details – working cross functionally to drive resolution to reconciliations• Monitored the pipeline change for the Americas; looked at weekly ACV change, deal commits, renewals, and meeting activity by rep• Reviewed customer’s current contract terms, including pricing and payment terms, and any future price commitments
  • Servicenow
    Financial Analyst - Fp&A (Finance Development Program)
    Servicenow Jul 2015 - Feb 2016
    Santa Clara, Ca, Us
    • Supported the forecasting process related to head count, OpEx, and CapEx for the Marketing Department• Provided insight and support for monthly and quarterly variance analysis• Utilized finance tools such as SAP, Business Planning and Consolidation (BPC), Business Objects (BOBJ), and Tableau• Built strong relationships with Marketing leadership and delivered on requests to help them make business decisions• Lead the finance work streams for the annual Knowledge user conference and regional NowForum events• Assisted in the development of annual expense budgets and monthly forecasting processes for the Marketing organization; including preparing slides for BOD, QBR, or other leadership presentations & provide analysis of results
  • Thefind, Inc. Acquired By Facebook (Mar 2015)
    Business Analyst
    Thefind, Inc. Acquired By Facebook (Mar 2015) Apr 2014 - Mar 2015
    Mountain View, Ca, Us
    • Managed over 40 high profile retailer accounts including: Nordstrom, Home Depot, and Reebok• Monitored daily reporting including budgets, spend, feed, and traffic status of retailer partners• Managed and monitored SEM activity that drove in excess of $2mm annually• Worked cross functionally with accounting team to review and help prepare vendor billing invoices• Monitored daily click traffic and feeds of several hundred merchants reporting abnormalities to Vice-President of Sales• Main escalation point of contact for offshore customer support team• Worked with brands like Chanel and Samsung to ensure TheFind’s compliance with all trademarks and copyrights• Forecasted CPC bid guidance to several merchants upon request
  • Thefind, Inc. Acquired By Facebook (Mar 2015)
    Business Operations Associate
    Thefind, Inc. Acquired By Facebook (Mar 2015) Mar 2012 - Apr 2014
    Mountain View, Ca, Us
    • Prepared partner data for mobile and tablet app• Managed the integration pipeline for mobile and tablet app• Reviewed the legitimacy of merchant accounts• Performed QA on mobile & tablet app as well as various websites• Fostered relationships with new vendors

Jeff Meeks Education Details

  • California State University - East Bay
    California State University - East Bay
    Finance
  • Santa Clara University
    Santa Clara University
    Combined Sciences

Frequently Asked Questions about Jeff Meeks

What company does Jeff Meeks work for?

Jeff Meeks works for Servicenow

What is Jeff Meeks's role at the current company?

Jeff Meeks's current role is Senior Staff Program and Business Operations Manager.

What schools did Jeff Meeks attend?

Jeff Meeks attended California State University - East Bay, Santa Clara University.

Who are Jeff Meeks's colleagues?

Jeff Meeks's colleagues are Alex Santiago, Brian Newcomb, Vijay Kumar, Preeti Kelkar, Almeen Arif, Samiya Ali, Kathleen Mckinney.

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