Jeff Phillips Email & Phone Number

Remote

Manage team of 30+ wine experts who provide online recommendations and support to our customers. Write and publish weekly staffing schedule. Provide personal consultation with high value customers and coordinate delivery of Bordeaux futures.• Developed KPI reporting highlighting best sellers, category performance and plan metrics. • Communicate inventory needs and customer trends by region to merchandising team.• Led hiring initiative to meet the dramatic business increase driven by the COVID pandemic.• Created and lead training program for new hires.

Syosset, New York, United States

Managed day-to-day operations of a high-end wine shop with a unique to market concept and a strong focus on small production wines from California. Determine retail pricing and inventory levels to ensure sales and profit goals are met. Participate in client development and host wine classes and events. • Helped drive annualized sales increase through pricing and inventory management. • Developed reports which are used to gauge and steer the business. • Created reorder process to keep assortment balanced and at an improved turn.

Emeryville, Ca

Remotely managed Europe based merchandising team and Ohio based categorization team. Responsible for planning, acquiring and developing localized assortment for European market. +Attended domestic and internationaltrade shows. Ensured seamless and easy to navigate categorization for global platforms.• Drove international business to exceed 2014 sales plan by 8%.• Led European localization initiative, with a strong collaboration with marketing, to deliver assortments in morelanguages thereby appealing to a wider array of cultures.• Merchandised successful assortment of Holiday 2014 pop-up store in San Francisco’s Union Square.• Developed new process for categorization which increased page value and conversion rate.

Napa, Ca

Responsible for wine inventory planning and management for five brands, eight retail locations and twenty wine clubs. Assort, plan, price and merchandise all non-wine merchandise. Lead reporting and cross functional meetings.● Promoted from Manager, DTC Retail Operations in July 2012.● Increased merchandise revenue by 20% and merchandise profits by 37%.● Greatly improved profitability of biannual online sale.● Developed more structured wine planning process.● Reimagined incentive plan for tasting room staff.● Owned relationship between DTC and Global Wine Supply.

San Francisco Bay Area

Responsible for managing team to conceive, build and implement strategic sales, inventory and distribution plans for the brand’s two largest representing $400M and 25% of the brand’s volume. Manage cross-functional alignment between Inventory Management, Merchandising and Production. Manage OTB process for the Division and deliver the brand forecast to Finance. Manage planning of special concepts for high volume stores Train, develop and inspire staff, focusing on skill set improvement and development of a proactive mindset..● Relocated by company when previous position was eliminated.● Increased percent of inventory sold at regular price by 300 basis points while increasing markdown GM% by 200 basis points.● Brand lead on implementation of new data mining software.● Served as a lead for the implementation of the new Strategic Inventory Initiative with emphasis on receipt management as well pre- & in-season reporting.● Conceived, developed and implemented a new quarterly hindsight process.● Enabled more achievable gross margin and style level sales plans by researching and implementing a change to AUR planning.● Successfully managed nine trainees in the Retail Management Program as well as two interns.

Greater New York City Area

Responsible for developing, implementing and managing sales, payroll and expense budgets for 75 stores, accounting for more than 30% of brand’s volume. Acted as liaison between Field and Corporate organizations on all financial and operational issues. Enabled Field to increase sales per hour while maintaining or reducing payroll percent through a more equitable distribution of sales and payroll budgets. Developed, implemented and instructed all Zone-wide training programs for new or revised financial and operational initiatives.  Enabled District Managers to be more productive by streamlining pre-season and in-week payroll management processes and reports.

Greater New York City Area

Responsible for planning all components of the $100M+ accessories, outerwear and dress businesses.Drove two years of double digit comp improvement in jewelry by fostering a strong working relationship with merchant partners.Maximized sales and margin by developing new promotional strategies.Devised markdown schedule and planned end of season liquidations

Greater New York City Area

Developed and wrote seasonal plans, by month, for all departments in division.Prepared Open-To-Buy projections on a weekly basis.Monitored sales and inventory on department/class and store-by-store bases and directed my staff’s allocations accordingly.Worked closely with merchandise manager and buyers to remain abreast of on-order and to advise them on inventory needs, opportunities and overstocks.

Greater New York City Area

Greater New York City Area

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Level 2 Award In Wines And Spirits, Wine Steward/Sommelier, Passed With Distinction

Level 3, Wine, Pass With Merit