Jeff Brown Email & Phone Number

Fort Worth, Texas, United States

Fort Worth, Texas, United States

Fort Worth, Texas, United States

Identify and mitigate exposures to multi-modal public transportation system. Collaborate with stakeholders to establish and reinforce operational best practices and ensure safety and regulatory targets are met. Utilize data to pinpoint trends and apply mitigations. Implemented processes and procedures from a blank slate for handling a wide array of claim types.

Irving, Texas, United States

Identified and minimized exposures to multiple brands and business lines for over 50 locations and 300 employees. Utilized data to drive results and support decision making. Implemented and enforced policies and procedures directed at safety, security, sales, and financial risks to ensure long-term success.

Irving, Texas, United States

Led staff which directed vehicle safety, maintenance, and repair programs for over 30 passenger vehicle and DOT compliant medium duty truck rental locations. Hired, trained, and empowered a team which earned multiple awards and promotions and finished in the top 15% of organization-wide metrics each year.

Dallas, Tx

Investigated, negotiated, and settled property damage and bodily injury claims for Enterprise Rent-A-Car operations in 4 state area. Directed alleged vehicle defect, litigation, and other high exposure claims. Continuously exceeded company claim handling standards for timeliness and cost control.

Salt Lake City, Ut

Directed staff responsible for vehicle safety, claims, and self-insured reserves in multi-state area. Implemented procedures for claim handling, vehicle and facility safety, and vehicle maintenance best practices.

Houston, Texas Area

Handled a high volume of self-insured auto physical damage claims. Consistently recognized for exemplary performance and received 2 promotions within 2 1/2 years.

Houston, Texas Area

Managed daily operations of high volume rental car locations. Responsibilities included customer service, sales and marketing, training and development, conflict resolution, fleet management, and cost control. Received multiple promotions to larger locations as a result of recognized performance.