Jeff Johnson Email & Phone Number

Saint Paul, Mn, Us

Burnsville, Minnesota, United States

Mound, Minnesota, United States

Eagan

Managed repair tickets for big box retailers in several states across the country, accepting tickets that were assigned, sourcing and assigning the tickets to subcontractor crews with relevant skills and availability, ordering materials as needed, writing and submitting proposals when required, assisting in scheduling work, closing out when completed. Onboarding of subcontractors involved obtaining required tax and insurance information, as well as standard company contract.

Bloomington, Minnesota

• Worked closely with business contacts and sales team to define specific telecom needs for specific business requirements, helping to design solutions that fit appropriately into customer’s IT and telephony technology platforms.• Defined and managed resource needs for each specific project with sales team and customers, legal, vendors, engineers, and technicians.• Consultative sales approach to tailor network architecture design solutions, while providing efficiency-driven paths to maximize potential for successful completion of projects.• Created budgetary outline projections for each specific network implementation, and assured accuracy of assessment through to project completion. • Created detailed project tracking records and held regular meetings with principles, to assure project work accuracy and timeline targeting.• Created contingencies as temporary backup, when deemed critical, and escalated as necessary, based upon project timelines and potential milestone delays. • Worked closely with principle customer contacts, carrier provisioning engineers, technicians, and outside vendors, to assure timely, accurate completion of project activities. • First point of contact with impeccable client service, account management and implementation of new offerings throughout the sales and service cycle• Proactively participate in numerous carrier training sessions in order to refine awareness and understanding of current carrier products/services, including VPN, VoIP, SIP, MPLS, Cloud services, CPE, etc.

• Worked closely with business contacts and sales team to define specific telecom needs for specific business requirements, helping to design solutions that fit appropriately into customer’s IT and telephony technology platforms.• Defined and managed resource needs for each specific project with sales team and customers, legal, vendors, engineers, and technicians.• Consultative sales approach to tailor network architecture design solutions, while providing efficiency-driven paths to maximize potential for successful completion of projects.• Created budgetary outline projections for each specific network implementation, and assured accuracy of assessment through to project completion. • Created detailed project tracking records and held regular meetings with principles, to assure project work accuracy and timeline targeting.• Created contingencies as temporary backup, when deemed critical, and escalated as necessary, based upon project timelines and potential milestone delays. • Worked closely with principle customer contacts, carrier provisioning engineers, technicians, and outside vendors, to assure timely, accurate completion of project activities. • First point of contact with impeccable client service, account management and implementation of new offerings throughout the sales and service cycle• Proactively participate in numerous carrier training sessions in order to refine awareness and understanding of current carrier products/services, including VPN, VoIP, SIP, MPLS, Cloud services, CPE, etc.

Minneapolis

• Account consultant for emerging markets, promoted in 2005 to outsourcing branch account consultant (based in Tulsa, OK and Lynchburg, VA).

Biology And English

Biology/Biological Sciences, General

Certificate Program, Project Management

Activities and Societies: Project Management Foundations Project Planning; Project Initiation Project Risk Management Project Execution.