Jeff Michael Email & Phone Number

Virginia, United States

Responsible for driving the growth and expansion of our premium sports equipment range across the region.I work to build and maintain strong relationships with key partners, offer expert product training, and deliver strategic sales solutions that meet the needs of our clients.Key responsibilities include:Developing Sales Strategies: I design and execute.

Islāmābād, Pakistan

United States

Islāmābād, Pakistan

• Ability to draw actionable insights from data and calls to frame coaching sessions (SalesPlaybook, Talk Tracks & Gap Selling) improve quality appointments set, overcomingobjections, and removing roadblocks
• Developed reporting infrastructure for sales KPIs, resulting in a 35% improvement incustomer conversion rate reflecting in increase in sales
• Designed and implemented a strategic business plan that expands company’s client base andensure it’s strong presence
• Actively monitored key performance metrics of the sales team, identified challenges, andcreated new solutions applying proven problem-solving techniques.
• Proactively drive and improve overall productivity.

Virginia Beach, Virginia, United States

• Identified gaps in the sales funnel, and actively monitored KPIs, commission incentives, andsales team, mentoring sales reps daily
• Developed reporting infrastructure for sales KPIs, resulting in a 23% improvement incustomer conversion rate
• Increased qualified leads by 16% by building tools to identify prospective customers whowere most likely to convert
• Worked closely with services team to meet customer expectations, resulting in an annualretention rate of 87%, exceeding target goals

Virginia Beach, Virginia, United States

• Focused on improving performance through rigorous data analysis. Through 1:1 coachingand introducing new tools, I have generated $1M+ in incremental sales.
• Consistently maintained sales volumes, product mixes, and selling prices by keepingupdated with supply and demand and changing market trends.
• Successfully generated a lead of 52 corporate accounts, out of which 50 were realized as ahigh business giving customers.
• Demonstrated an unwavering commitment to customer service, adding new customerswhile maintaining premium service levels with existing accounts.

Sunnyvale, California, United States

• Analyze customer needs and made arrangements adhering to company policies
• Responsible for interacting with the clients and solving their queries.
• Maintaining the records of customer’s interactions and follow-up with the clients.
• Provide feedback of the clients to the concerned department and authorities so as toimprove the services.
• Responsible for providing first line support and account reconciliation managem