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Jeffrey Mackey Email & Phone Number
Solutions Architect
at
Technology Group Solutions
1 work email found
@tgs-kc.com
2 phones found area 913 and 785
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Solutions Architect
Location
Overland Park, Kansas, United States
Company size
Who is Jeffrey Mackey? Overview
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Quick answer
Jeffrey Mackey is listed as Solutions Architect at Technology Group Solutions, a with 77 employees, based in Overland Park, Kansas, United States. AeroLeads shows a work email signal at tgs-kc.com, phone signal with area code 913, 785, and a matched LinkedIn profile for Jeffrey Mackey.
Jeffrey Mackey previously worked as Technical Support Engineer at Technology Group Solutions and Technical Support Administrator at Technology Group Solutions. Jeffrey Mackey holds Bachelor'S Degree, Management Information Systems from Ottawa University.
Company email context
Email format at Technology Group Solutions
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{first_initial}{last}@tgs-kc.com
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AeroLeads found 1 current-domain work email signal for Jeffrey Mackey. Compare company email patterns before reaching out.
Profile bio
About Jeffrey Mackey
Experienced Support Engineer (Tier 3) Implemented, administrated and supported various applications (cloud and on premise), network devices and backup solutions for multiple clients. Automated procedures concerning patching and maintenance for Server administration, Backup solutions and Firewalls. Graduated 2018 with Bachelors in Management Information Systems at Ottawa University.
Listed skills include Customer Service, Customer Satisfaction, Technical Support, Technical Writing, and 1 others.
Current workplace
Jeffrey Mackey's current company
Company context helps verify the profile and gives searchers a useful next step.
Technology Group Solutions
10 roles
Jeffrey Mackey work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Solutions Architect
Performs Tier 3 support for Managed Services Customers – quickly discerns and prioritizes allincoming requests and tickets.• Provides technical assistance and problem resolution for customers requesting assistance onapplication or system related issues or questions.• Demonstrates a commitment to increasing customer satisfaction. Delivers friendly, courteousservice to clients.• Responsible for following up on all open and/or overdue tickets assuring a resolution in a timelymanner.• Maintains information within a knowledge-based computer system. Includes data entry ofcommonly reported problems, questions and known resolutions and troubleshooting steps.• Uses creativity and innovation to automate and streamline processes and procedures. Growsdeeper knowledge of current corporate products, increasing ability to resolve tickets on firstcontact.• Effectively balances high volume productivity demands against ability to provide analyticaltroubleshooting and problem resolution.• Remotely assist clients with support needs.• Completes excellent and proficient documentation in ticket system and follows processes in ITGlue, SharePoint and other forms of corporate product documentation systems.• Responds to text, phone calls, e-mails, team messaging, team meetings and any other form ofcommunication within the company’s system in an efficient and timely manner without delay.
Technical Support Administrator
Configured, administrated and mounted network devices (Firewalls, switches, battery backups, Access Points) for the following brands respectively: Sophos, Ubiquiti, SonicWall, WatchGuard and APC. Performed Patching and Configured VPNs for Meraki, Fortinet and Palo Alto firewalls. Worked and collaborated on multiple technical projects.
Nov 2019 - Nov 2020
Support Technician
Provided onsite and remote tier 1 support for multiple clients. Administrated and supported multiple applications and cloud solutions such as: Okta, Zoom, Zoom Rooms, Office 365, GP Dynamics, Teamwork, Box, DropBox, Acronis backup, Datto, Sophos endpoint protection, and many more. Strong understanding of DNS, DHCP, and Windows patching.
Sep 2018 - Nov 2019
Front End Supervisor
Sep 2016 - Oct 2018
General Sales Associate
Jun 2016 - Aug 2016
Csr
Aug 2015 - Jun 2016
Concession Supervisor/Field Supervisor
Johnson County Park & Recreation District
May 2012 - Jun 2014
Concession Worker
Johnson County Park & Recreation District
Aug 2011 - May 2012
Team & coworkers
Colleagues at Technology Group Solutions
Other employees you can reach at tgs-kc.com. View company contacts for 77 employees →
BP
Brian Parks
Colleague at Technology Group SolutionsCleveland, Missouri, United States
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JL
John Lawrence
Colleague at Technology Group SolutionsLawrence, Kansas, United States
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AO
Aubrey Owen
Colleague at Technology Group SolutionsOverland Park, Kansas, United States
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JT
John Tye
Colleague at Technology Group SolutionsLenexa, Kansas, United States
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AA
Amanda Anderson
Colleague at Technology Group SolutionsOverland Park, Kansas, United States
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AR
Alex Ramos
Colleague at Technology Group SolutionsPhilippines
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JF
Joseph Fridlington
Colleague at Technology Group SolutionsLenexa, Kansas, United States
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LF
Lindsey Fritz
Colleague at Technology Group SolutionsKansas City Metropolitan Area, United States
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MM
Matt Martin
Colleague at Technology Group SolutionsLenexa, Kansas, United States
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MT
Marjorie Thomas
Colleague at Technology Group SolutionsLees Summit, Missouri, United States
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Brian Parks
Colleague at Technology Group SolutionsCleveland, Missouri, United States
View →
JL
John Lawrence
Colleague at Technology Group SolutionsLawrence, Kansas, United States
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AO
Aubrey Owen
Colleague at Technology Group SolutionsOverland Park, Kansas, United States
View →
JT
John Tye
Colleague at Technology Group SolutionsLenexa, Kansas, United States
View →
AA
Amanda Anderson
Colleague at Technology Group SolutionsOverland Park, Kansas, United States
View →
AR
Alex Ramos
Colleague at Technology Group SolutionsPhilippines
View →
JF
Joseph Fridlington
Colleague at Technology Group SolutionsLenexa, Kansas, United States
View →
LF
Lindsey Fritz
Colleague at Technology Group SolutionsKansas City Metropolitan Area, United States
View →
MM
Matt Martin
Colleague at Technology Group SolutionsLenexa, Kansas, United States
View →
MT
Marjorie Thomas
Colleague at Technology Group SolutionsLees Summit, Missouri, United States
View →
3 education records
Jeffrey Mackey education
Bachelor'S Degree, Management Information Systems
Ottawa University
Associate'S Degree, General Studies
Johnson County Community College
High School Diploma
Shawnee Mission South
FAQ
Frequently asked questions about Jeffrey Mackey
Quick answers generated from the profile data available on this page.
What company does Jeffrey Mackey work for?
Jeffrey Mackey works for Technology Group Solutions.
What is Jeffrey Mackey's role at Technology Group Solutions?
Jeffrey Mackey is listed as Solutions Architect at Technology Group Solutions.
What is Jeffrey Mackey's email address?
AeroLeads has found 1 work email signal at @tgs-kc.com for Jeffrey Mackey at Technology Group Solutions.
What is Jeffrey Mackey's phone number?
AeroLeads has found 2 phone signal(s) with area code 913, 785 for Jeffrey Mackey at Technology Group Solutions.
Where is Jeffrey Mackey based?
Jeffrey Mackey is based in Overland Park, Kansas, United States while working with Technology Group Solutions.
What companies has Jeffrey Mackey worked for?
Jeffrey Mackey has worked for Technology Group Solutions, Micro Center, and Johnson County Park & Recreation District.
Who are Jeffrey Mackey's colleagues at Technology Group Solutions?
Jeffrey Mackey's colleagues at Technology Group Solutions include Brian Parks, John Lawrence, Aubrey Owen, John Tye, and Amanda Anderson.
How can I contact Jeffrey Mackey?
You can use AeroLeads to view verified contact signals for Jeffrey Mackey at Technology Group Solutions, including work email, phone, and LinkedIn data when available.
What schools did Jeffrey Mackey attend?
Jeffrey Mackey holds Bachelor'S Degree, Management Information Systems from Ottawa University.
What skills is Jeffrey Mackey known for?
Jeffrey Mackey is listed with skills including Customer Service, Customer Satisfaction, Technical Support, Technical Writing, and Social Media.
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