Jeff Petersen Email & Phone Number

Tucson, Arizona Area

Specializing in Installation, Customization, and Training on ViewDirect for Networks, ViewDirect for MVS, and DocumentDirect for the Internet.

Abbott Park, IL USA

Initially recruited to manage and support an ECM solution on a mainframe platform. Accountable for growing an internal ECM solution by over 100%, decommissioning two legacy ECM solutions, reducing costs by 25%, implementing across multiple platforms, supporting 5000 users / 10,000 unique content types with over 2 million unique pieces of content.

Chicago, IL

Directed multiple clients spanning diverse industries including healthcare, utilities and manufacturing in the successful implementation of ECM solutions. These solutions included initial installation and customization inclusive of imaging, electronic document capture, archiving and conversion from one ECM solution to another.

Oak Brook, IL

Introduced, implemented and customized the electronic capture and archiving procedures for Commercial Insurance policies for CNA. Developed HTML / JavaScript / Perl web interface to allow 40 remote locations the ability to view, re-index, and print archived documents.

Riverwoods, IL

Designed, built, and delivered the first-ever Discover Card Promotional Campaign System to qualify business specified card members to receive an additional cashback bonus, incentive or short-term rate. Led the development lifecycle of the Discover Card Activation System aimed at increasing card member activity from high level design to implementation.

Hoffman Estates, IL

Developed mainframe assembler (BAL) programs for the Credit Information Systems to increase the efficiency of the credit processing. Worked with business partners to develop the initial business requirements for a Customer Data Warehouse. Awarded the Glass Apple for excellence in instruction and coaching of entry level information system associates.