Jeff Sinclair Email & Phone Number

San Francisco Bay Area

• Collaborate with Sales, Sales Ops, and cross-functional teams to identify business opportunities and develop strategic Salesforce solutions.• Lead Salesforce projects, enhancements, and issue resolution by coordinating with stakeholders and engineering to gather requirements, prioritize tasks, oversee testing, and ensure timely communication throughout the release process.• Support an internal and remote field of Sales and Support Users with questions and issues managing Salesforce processes.• Develop and maintain a comprehensive library of dashboards and reports to support business operations and data driven decision-making.• Demonstrate strong data stewardship by maintaining accurate and up-to-date user, customer, and company records, ensuring data integrity and compliance with organizational standards.

San Francisco Bay Area

• Developed and lead multiple virtual learning programs, including Level UP: a 12-week virtual coaching program that helps thousands of consultants master the sales and business skills they need for increased product sales, team sales, and team growth, while providing the motivation and confidence to apply what they’ve learned to grow their business.• Developed analytics to correlate virtual program participation to business growth. Level UP has a proven track record: Data shows participation increases business growth across a variety of metrics: organizational (team) sales volume, consultant and customer enrollments, title advancement and overall consultant retention. • Worked with top consultants from the field and experts at the home office to develop effective learning content for events, both in-person and virtual.• Presented at multiple in-person events across the country, ranging from 1,000-person+ audiences at conventions to smaller local sales and training events. • Work directly with top and up and coming leaders to analyze their businesses and coach them on the behaviors and activities they need to drive growth.

• Work with consultants and retail customers to assist with orders, billing, commissions, and other questions to achieve first contact resolution.• Focus on the Business Technology Support Project, working with sales support coordinators and consultants to verify and escalate technology issues with the corporate website and back end systems. Work with engineering to ensure technology changes adhere to business rules.• Participated in Hybris user acceptance testing. Identifed technical issues, created tickets, and worked with engineering to verify fixes.

Burlingame, Ca

- Leading the way in Global Corporate Flight Sales. - Specializes in business development, new customer acquisition, client retention, and success.

San Francisco, Ca

Oversee sales and operations of 3 retail stores. Hire, train, and manage staffing for three busy San Francisco locations. Create incentive programs and staff training programs to increase sales. Selected for the 2013/2014 Ben & Jerry's Managers Advisory Council.

Hired and supervised staff performing U.S. and international sales and support of digital type and related products and services. Oversaw sales, price quotes, order process, account management, and customer support. Managed corporate accounts. Drove increased sales year after year.

Served customers in North America via Telephone, Email, and Chat based support. Responded to 100-200+ customers daily. Top department performer.

Education record

Education record