Jennifer Doane Email & Phone Number

Redwood City, Ca, Us

Redwood City, Ca, Us

San Jose, California, Us

• Drove the strategic and tactical direction of learning within Quantum’s Sales organization introducing ADDIE principles and micro-learning techniques to improve learning retention• Spearheaded the annual Sales Kick-Off program from inception to implementation garnering field feedback of a best-in-class experience• Created new hire sales onboarding framework for inside & field sales teams, reducing ramp time by 30%• Sourced innovative technologies within budget constraints leading to enhanced learning experiences, increased lead generation and improved partner relationships

Seattle, Wa, Us

Led a team responsible for the education and enablement of 150 sales team members, including inside & field sales, sales engineers and channel team members• Created a framework for sales enablement programming including onboarding, new product/feature rollouts, sales methodology (MEDDPICC), value-selling and operational processes• Created and oversaw the onboarding of 50+ sales team members driving process consistency & condensing ramp time by 50%• Defined success metrics & milestones for dashboard creation. Tied sales enablement activities to opportunity management stages in Salesforce

Boston, Ma, Us

Responsible for creating and overseeing the onboarding of 80+ field-based sales account managers through a holistic learning journey to achieve 100% of required goals within 90 days of hire date• Designed curriculum and tools using ADDIE model for classroom, e-learning, job shadowing and peer mentoring to enhance learning experiences within aggressive growth goals resulting in 88% success rate in 1H19 / 98% success rate in 2H19

Hingham, Ma, Us

Supported a culture transformation within the field organization (Retail & Outlet) from a transactional approach to a relationship-based sales model that brought back a customer-centric philosophy while increasing customer loyalty, employee engagement and revenue.• Instilled consistency in operational and bespoke selling philosophies and processes through self-authored sales training and onboarding programs • Sourced tech platforms, created tools and resources to enhance learning and sales operations for 8,000+ field leaders and associates• Chosen to create and launch “Talbots & You” program for high performers to drive engagement, develop leadership qualities, and increase critical thinking abilities

Waltham, Ma, Us

Drove loyalty and advocacy initiatives across a 500K+ customer base to generate referrals and retention.

Waltham, Ma, Us

• Sourced promotional partnership opportunities to drive customer acquisitions yielding the single-best customer acquisition day in the company’s history with a first-ever Cyber Monday product bundle offer becoming a legacy event• Created educational and achievement-based programs to increase loyalty, retention, and referrals while improving Net Promoter Score by 2% and earned loyalty by 1% year over year

Ny, New York, Us

• Transformed my team into a proactive, customer-centric, strategic planning team. • Created a club-level planning process coaching club leaders on how to drive their business through locally relevant programming.• Enhanced online user experiences for Sports Clubs for Kids increasing online summer camp registration & revenue by 30% year over year

Seattle, Wa, Us

Increased market share by creating and implementing locally relevant marketing programs supporting regional business objectives and customer needs in the most competitive environment in the U.S. through partnership alignments, surprise and delight tactics, new product rollouts, and community involvement. • Generated double-digit market share (13%) and same-store comparable sales (11%) on an $800K budget. • Awarded the Innovative Programming Award