Jen Kaye Email & Phone Number

California, United States

San Diego, California, US

San Diego, California, US

Tasks of Senior Customer Success Engineer (CSE) with the addition of:- Manage a book of up to thirteen (13) assigned clients- Sole engineer assigned to any support requests submitted by the assigned clients- Engaging with clients on regular status calls to help troubleshoot any issues that arise- Assist with initiatives that may need strategic input from.

San Diego, California, US

Tasks of Customer Success Engineer (CSE) with the addition of:- mentoring new team members- helping other team members by reviewing tickets daily- answer questions raised in the online community board- owning high priority escalations and data discrepancies- dedicated resource for multiple high-profile clients- contribute to senior-level knowledge.

San Diego, California, US

- Engage directly with customers to provide technical solutions and support- Configure vendor tags within Tealium’s iQ tag management system based on the customer requirements- Troubleshoot in different environments, including iOS, Android, React/React Native, Angular, and other Single Page Apps- Facilitate excellent customer experience- Write and debug.

San Diego, California, US

- Update website with content and enhancements on daily basis using DNN (DotNetNuke) CMS- Implement specialized dynamic landing pages- Implement new features and functionality for all web properties (9 total)- Design/Create templates in DNN (DotNetNuke)- Maintain list of current testing browsers and compatibility using Google Analytics - Manage event.

San Diego, California, US

- Update website with content and enhancements on daily basis using DNN (DotNetNuke) CMS- Design and implement specialized landing pages and web content- Collaborate on new website designs and functionality for all web properties (9 total)- Design/Create templates in DNN (DotNetNuke)- Maintain list of current testing browsers and compatibility using Google.

San Diego, CA, US

- Design custom wine labels for clients- Design labels for winery vintages- Work with label printers to ensure quality and accuracy for each run of labels- Work with printers to ensure quality and accuracy for brochure and booklet printing- Manage social media strategy on Facebook, Twitter and Pinterest- Manage and design newsletter campaigns to increase.

Torrance, California, US

- Daily update requests for the AYSO.org website- Design and maintain company branding and brand consistency- Manage and delegate all design/project requests that come through the Production Department- Give art direction to graphic designer on all projects- Give art direction to various departments on both internal and external projects to maintain brand.

Culver City, CA, US

- Designed websites from concept to completion- Coded websites in HTML/CSS/JQuery/JavaScript and PHP- Debugged websites in all major browser platforms (IE 6/7/8, Safari, Firefox, Chrome)- Created content management systems for the websites using PHP/MySQL, giving the client the ability to maintain and update their own website without disrupting the site.

- Managed all aspects of marketing and advertising for both company brands- Created and managed advertising budget- Worked with magazine reps on ad schedules- Created all advertising from design to completion while maintaining company brand- Re-designed, re-organized, compiled and built both brand websites- Initiated online advertising in the form of.

Appleton, Wisconsin, US

- Managed all web-related projects for 4 broker-dealer websites- Managed work pertaining to web-related projects and worked with alternative web teams in Michigan to complete requests- Completed all web-related updates and requests that were submitted by all four broker-dealers- Lead web re-designs of public access website for two out of four broker-dealers

Pompano Beach, FL, US

- Created and assisted with the concepts and designs of artwork for clients- Updated client websites when needed - Re-designed and built websites for various clients (PHP/MySQL)- Met with clients on projects to discuss developmentClients included Sun Capital Partners, St. Thomas Aquinas High School, K-Rain, Heico Corp, Allied Marine, JavaFit and more.

Appleton, Wisconsin, US

- Handled daily web updates and requests from four broker-dealers- Assisted with web projects when needed- R&D for a work request website in PHP/MySQL

Culver City, CA, US

- Assisted with the design and implementation of the Sony Pictures Studios website- Edited movie trailers for kiosk in main building- Enhanced the Sony Pictures Museum website with flash audio clips

Burbank, CA, US

- Updated website- Created graphics for the website- Transferred TV shows from cassette to digital video- Added streaming videos to website

- Updated website- Made upgrades to design/function

Torrance, California, US

- Updated multiple websites- Created graphics and web banners for multiple websites

Bachelor Of Arts, Studio Arts - Multimedia, Computer Science

High School Diploma