Jennifer Mccullough Email & Phone Number

Philadelphia, Pa, Us

Seattle, Wa, Us

Established local technology strategy and enterprise architecture practice delivering advisory services toenterprise technology teams. Responsible for project solutioning, client management and leadingdelivery of technology design and assessment work.- Led end-to-end enterprise technology strategy assessments, mapping business process hierarchies,personas and data elements onto technology architecture and functional requirements- Led Enterprise Architecture function development work through establishing pragmatic workingpractices as part of an IT shared service model focusing on advisory and collaboration with workingarchitects to establish standards and educate engineers rather than decree and rigid process- People leadership through individual mentorship, career coaching, performance management andpromotion cycles

Philadelphia, Pa, Us

Gb

Led dozens of teams through successful delivery of technology consulting projects at telecom and software clients. Responsible for assessing client needs, developing project approach, and assembling then leading a team through the deliverables specified in the contract.- Led DevOps transformations by designing and implementing release trains, automated testing and system health metrics- Collaborated with client leadership to develop technology strategy initiatives, including organization design, process improvement and capabilities development- Technical and UX design lead overseeing custom application development efforts with offshore teams- Supported product launches in the video space from both a technical and a marketing standpoint

Pittsburgh, Pa, Us

Attended classes full-time while participating in leadership positions in a number of student organizations. Technology leadership curriculum focused on development best practices, innovation management, technology strategy and general business strategy. Also obtained focus in finance and quantitative analysis through classes on options valuation, investment strategy, data mining, applied statistical analysis and venture capital finance.

Gb

Worked with a Fortune 50 client to assess bottlenecks and quality issues in an Agile development environment. Assisted with market trials and communication to executive leadership as part of a team overseeing rollout of a major new consumer-facing technology product.

Hired as a subject matter expert in Linux systems development and expanded skill set to include Microsoft enterprise technology stack. Served dozens of SMBs in the central Texas area.- Directly responsible for designing, selling and implementing $250,000 worth of project work annually in addition to regular hourly billing- Standardized pre-sales through implementation process for several common product package

Designed and built a product delivery infrastructure for a SaaS contract management provider. Orchestrated system architecture migration from PHP to Ruby on Rails while maintaining SLA-mandated stability and performance metrics. Performed feasibility study on migration from a self-hosted infrastructure to a cloud-based solution. Leveraged open source products including Asterisk to build a technical support platform capable of supporting telephone support, web support and e-mail support through a unified ticketing system.

Us

Responsible for taking and resolving customer issues including password resets, troubleshooting and configuration. Built multiple new "value added" services for customers, including Web-based e-mail, file storage, and online account management. Automated manual support processes by developing scripts for common customer requests.

Mba, Technology Leadership

Ba, Philosophy