Greeting patients and their caregivers on arrival.Collecting information such as patient details, medical history, billing, and insurance information, etc.Preparing patient admission and discharge documentation.Entering information into databases and maintaining accurate records.Relaying information to relevant staff members.Informing patients and their caregivers of hospital procedures, policies, and protocols.Providing patients with billing and payment information.Dealing with patient questions, concerns, and issues.Performing general administrative tasks

The Staff Support Associate serves as a navigator at the UK Healthcare Information desks; this position assists with way-finding, patient throughput, maintaining a safe environment, and communication between staff and guests. Additional duties include clerical assignments related to customer relations.

Greet patients, visitors, vendors, and employees upon entry to facilitiespatients and visitors) by asking a series of questions regarding symptoms of specific illnessesProvide proper PPE to those enteringLiaison between departments/ units/ clinics and patients and visitors upon entry to UHCProblem solve issues that arise with patients and visitors and escalate as necessaryCollect information/data as necessary