Jenna Van Den Berg Email & Phone Number

Australia

Newcastle, Australia

I assist in maximising the sale of products and services by providing excellence in customercommunication and internal sales support.

Australia

Newcastle, Australia

Part of a team of experienced bakers based in Wickham, specialising in the making, marketing and distribution of Italian Artisan breads all over Australia. I efficiently manage bakery operations and the daily production of baked goods. Adept at working in a fast-paced setting to meet both the retail customer and wholesale bakery needs. Duties: Production Floor • Immense understanding of production techniques and operations procedures • Supervising daily production to ensure… Show more Part of a team of experienced bakers based in Wickham, specialising in the making, marketing and distribution of Italian Artisan breads all over Australia. I efficiently manage bakery operations and the daily production of baked goods. Adept at working in a fast-paced setting to meet both the retail customer and wholesale bakery needs. Duties: Production Floor • Immense understanding of production techniques and operations procedures • Supervising daily production to ensure smooth production from 'start to finish' on the product. • Packaging of product • Managing stock warehouse, packing and freighting of the pallets to our Distributors and customers all around Australia. Office Administration • Order processing and Invoicing on MYOB from Distributors, Retailers and Cafes • Booking freight and stock deliveries between several freight companies • Capturing Purchase Orders and processing for payment of suppliers.• Capturing daily production sheets and updating system on current stock levels Cafe/Retail Store • Administer positive, enthusiastic customer service, greeting customers and assisting with purchases • Make and serve multiple cafe beverages and meals per day with speed, quality and consistency • Maintain and operate Commercial Coffee machine • Merchandising, stocking and storing of product in Cafe store • Conduct cash-up at the end of shift • Train new team members with positive reinforcement and respectful, encouraging coaching • Clean equipment, dispose of waste, and carry out other closing duties. • Perform cash handling and cash register functions in an accurate and consistent manner. • Maintain a clean, organized and prepared work environment, adhering to all health, safety and sanitation guidelines. Show less

Pretoria Area, South Africa

iRender - Accredited Partners of SketchUp | Artlantis | TwinmotioniRender, (formally Autograph Design Technologies) is an Accredited Reseller for the Artlantis product range of Photorealistic Rendering software solutions in Southern Africa. iRender are also the founders and owners of the highly successful Artlantis Community, namely the Artlantis User Group Forum which was specifically created to assist new Artlantis Users in better understanding the world of Artlantis… Show more iRender - Accredited Partners of SketchUp | Artlantis | TwinmotioniRender, (formally Autograph Design Technologies) is an Accredited Reseller for the Artlantis product range of Photorealistic Rendering software solutions in Southern Africa. iRender are also the founders and owners of the highly successful Artlantis Community, namely the Artlantis User Group Forum which was specifically created to assist new Artlantis Users in better understanding the world of Artlantis Studio.Responsibilities:• Selling of SketchUp Pro and Artlantis Rendering software to the Design Industry• Coordinate the sales activities focused across Southern Africa, building a compelling sales and marketing program that deepens the reach of SketchUp and Artlantis in the market. • Responsible for all aspects of the Business Development and Sales for SketchUp and Artlantis software from client prospecting and qualification to needs assessment, product presentation, pricing, & budget, contract negotiation, contractual agreements and execution. • Proposes, drives and executes the business as per the plan to overachieve sales with her team.• Identify, evaluate and respond to key business opportunities and develop, present and demonstrate the software's capabilities to the customer.• Build and manage client relationship throughout all the sales cycle.• To discuss with clients, technical software capabilities and features from a functional and technical level.• Coordinate the deployment and after-sales support and maintenance to clients Show less

Pretoria Area, South Africa

• Sold Autodesk Build Solutions at a Silver Tier Level• Prospected and generated leads• Achieved sales targets as set out by Autodesk and the Distributor• Managed all Autodesk Marketing activities at a Silver Tier Level• Built Trustworthy Customer Relations• Created Detailed Customer Proposals and supporting documentation• Recognized the needs of the consumer and provided detailed information to the consumer about the technical specifications of the Autodesk software… Show more • Sold Autodesk Build Solutions at a Silver Tier Level• Prospected and generated leads• Achieved sales targets as set out by Autodesk and the Distributor• Managed all Autodesk Marketing activities at a Silver Tier Level• Built Trustworthy Customer Relations• Created Detailed Customer Proposals and supporting documentation• Recognized the needs of the consumer and provided detailed information to the consumer about the technical specifications of the Autodesk software offered by the company.• Met with clients to discuss their business issues• Identified training opportunities within customers, and upskilled them via ad-hoc training.• Managed all customer service and support issues, escalating to Autodesk and Distributor as needed. Show less

Johannesburg Area, South Africa

• Drove sales through our reseller channel (Channel of 100+ Resellers), using sales coaching and tracked individual performance of sales persons within Resellers• Ensured optimised pipelines through the allocation of market qualified leads (MQL’s) with accurate weighting and pipelines that were equal to or higher than the target at any given time• Partnered closely with anti-piracy team to uncover large compliancy opportunities at an end-user level • Managed all sales related… Show more • Drove sales through our reseller channel (Channel of 100+ Resellers), using sales coaching and tracked individual performance of sales persons within Resellers• Ensured optimised pipelines through the allocation of market qualified leads (MQL’s) with accurate weighting and pipelines that were equal to or higher than the target at any given time• Partnered closely with anti-piracy team to uncover large compliancy opportunities at an end-user level • Managed all sales related queries, ensuring sales support was provided to internal and external sales teams, including clear communications to each region of resellers• Performed Community Leadership by performing on-boarding for all new resellers and sales community• Reported all sales data and ensured correct data capturing into Salesforce.com (CRM System)• Managed the internal team of Channel Managers and drove them to achieve their Key Performance Areas relevant to their regions. Show less

Johannesburg Area, South Africa

• Co-Ordinated sales and distributed qualified MQLs (Marketing Qualified Opportunities Leads) within these regions, across drivers and all GEO’s. Ensured the opportunities were distributed to the appropriate certified sales people. • Motivated Sales team to act on the opportunities and to convert them into wins. Facilitated weekly conference calls and other training events to ensure training needs were met and resellers were up to date on current events. Reported back on their actions on a… Show more • Co-Ordinated sales and distributed qualified MQLs (Marketing Qualified Opportunities Leads) within these regions, across drivers and all GEO’s. Ensured the opportunities were distributed to the appropriate certified sales people. • Motivated Sales team to act on the opportunities and to convert them into wins. Facilitated weekly conference calls and other training events to ensure training needs were met and resellers were up to date on current events. Reported back on their actions on a weekly basis to all relevant stakeholders.• Event coordination: Assisted with weekly conference calls and on-site events. This included invitations, reminders, minutes, and reports. • Service Desk cases: logged and managed support cases in Salesforce and or the Autodesk Partner Centre where required. Followed up to ensure cases were resolved within the relevant SLA’s.• Administrated Reports: Maintained and updated detailed records on Salesforce, minutes/ logging of cases and followed up, reporting as required by Line Manager and General Manager.• Maintained a good understanding of my Channel and my Market Segment.• Internal communication: liaised with all relevant internal parties. Show less

Johannesburg Area, South Africa

• Developed and implemented an African channel partner recruitment strategy• Developed channel recruitment and induction policies and procedures• Managed new Open and Bronze channel partners on- boarding in to the Channel• Assisted, supported and coordinated monthly channel capacity and capability assessment. • Tracked development of people within the African channel against Autodesk authorization and tier requirements• Designed sales and technical channel incentive schemes… Show more • Developed and implemented an African channel partner recruitment strategy• Developed channel recruitment and induction policies and procedures• Managed new Open and Bronze channel partners on- boarding in to the Channel• Assisted, supported and coordinated monthly channel capacity and capability assessment. • Tracked development of people within the African channel against Autodesk authorization and tier requirements• Designed sales and technical channel incentive schemes as a mechanism to measure and monitor channel capacity• Developed annual channel training and development plans according to the needs identified• Coordinated and scheduled training courses and/ or programmes in line with the training and development plan across the channel• Facilitated and managed all weekly calls, monthly gatherings, quarterly trainings for the Channel• Responded to and addressed queries logged by the channel concerning Autodesk Learning Central• Managed and monitored the enrolment and attendance of training and development courses• Supported and coordinated Quarterly Business Reviews in conjunction with General Managers• Managed and drove channel incentive schemes• Monitored, evaluated and reported on all channel recruitment, selection, training and development activity through maintaining and analyzing related statistics• Reported to the relevant bodies regarding training and development issues applicable to their region, i.e. course/ person/ reseller support and assisted Sales Managers and Pre and Post Sales Technical managers in coordinating the development of the skills of the people within their area of responsibility • Monitored, evaluated and reported on all channel recruitment, selection, training and development activity through maintaining and analyzing related statistics Show less

• Met Order fulfilment metrics for all orders: Speedy and seamless ordering of product and subcriptions in line with order fulfilment metrics for product and subscriptions. • Ensured acceptance from courier for stock deliveries and documents to be handed to Senior for receipting.• Reported on Lead Days from Autodesk Order Confirmation to Courier Delivery daily.• Performed ad hoc reporting as and when required by Logistics Management.• Ensured that orders received were placed… Show more • Met Order fulfilment metrics for all orders: Speedy and seamless ordering of product and subcriptions in line with order fulfilment metrics for product and subscriptions. • Ensured acceptance from courier for stock deliveries and documents to be handed to Senior for receipting.• Reported on Lead Days from Autodesk Order Confirmation to Courier Delivery daily.• Performed ad hoc reporting as and when required by Logistics Management.• Ensured that orders received were placed within the allocated service desk SLA Show less

• Acquired travel visas and working permits for all Angolan Expats whilst on rotation between sites• Ran rotation list, ensuring correct expats and employees were placed on relevant sites• Managed the ordering and delivery of plant and PPE to sites in Angola through global courier companies• Partnered with a Travel Consultant, booking all flights, accommodation, and housing rentals for employees commuting between relevant sites all over South Africa and Africa. • Purchased and… Show more • Acquired travel visas and working permits for all Angolan Expats whilst on rotation between sites• Ran rotation list, ensuring correct expats and employees were placed on relevant sites• Managed the ordering and delivery of plant and PPE to sites in Angola through global courier companies• Partnered with a Travel Consultant, booking all flights, accommodation, and housing rentals for employees commuting between relevant sites all over South Africa and Africa. • Purchased and compiled tender applications in our Tender Department.• Personal Assistant to CEO of Kaulani Civils and its Directors.• Managed Kaulani driver’s diaries to ensure efficient delivery and collection of goods. Show less

Statement Of Attainment, Writing For The Media

Microsoft Excel Basic And Intermediate

Certificate, Sales And Marketing Management

Sales and Marketing Management

Year 12 Certificate