Jennifer Read Email and Phone Number

Manage large amounts of incoming calls, identify and assess customers’ needs to achieve satisfaction on a first call resolution, build sustainable relationships and trust with customer accounts through open and interactive communication, Provide accurate, valid and complete information by using the right methods, tools or resources available, Meet personal/customer service team targets and call handling quotas, Communication through email and phone service, internal educational processing, Keep records of customer interactions, process customer accounts and file documents and follow communication procedures, guidelines and policies set forth by the company.

Assist clients with ambulation and mobility around the house or outside, assist clients with personal care and hygiene, Plan and prepare meals with assistance from the clients, Do the client’s shopping or accompany them when they shop, perform light housekeeping duties that clients can’t complete on their own, be a pleasant and supportive companion, and document all interactions with the client.

Assist clients with ambulation and mobility around the house or outside, assist clients with personal care and hygiene, Plan and prepare meals with assistance from the clients,provide companionship and perform light housekeeping duties that clients can’t complete on their own, be a pleasant and supportive companion, and document all interactions with the client.

Manage large amounts of incoming calls, identify and assess customers’ needs to achieve satisfaction on a first call resolution, build sustainable relationships and trust with customer accounts through open and interactive communication, Provide accurate, valid and complete information by using the right methods, tools or resources available, Meet personal/customer service team targets and call handling quotas, Communication through email and phone service, internal claims processing, Keep records of customer interactions, process customer accounts and file documents and follow communication procedures, guidelines and policies set forth by the company.

Assisting Providers with benefits information about the client, claim denial reasons and background on precertification of Medical and Pharmacy Benefits. Manage large amounts of incoming calls, identify and assess customers’ needs to achieve satisfaction on a first call resolution, build sustainable relationships and trust with customer accounts through open and interactive communication, Provide accurate, valid and complete information by using the right methods, tools or resources available, Meet personal/customer service team targets and call handling quotas, Communication through email and phone service, internal educational processing, Keep records of customer interactions, process customer accounts and file documents and follow communication procedures, guidelines and policies set forth by the company.

Transferring data from paper formats into computer files or database systems, verify data by comparing it to source documents, update existing data, and retrieve data from the database or electronic files as requested.