• Guide sales teams in the deal flow process and ensure smooth handoffs to order fulfillment teams• Drive enhancements to the quote-to-order processes and policies• Review and verify incoming deals for accuracy, including but not limited to: confirming contract terms, contact and billing information, pricing, business policies, existing legal agreements/pre-existing terms, and promotions.• Support and track annual contract updates and renewals. Assist in preparation of product and price list integration.• Work with Sales teams, Management, Legal and Accounting to ensure negotiated deals are documented properly and in alignment with policies.• Create quotes, schedules and amendments that reflect product upgrades, maintenance renewals, and add-ons which may include cumulative discounting structures.• Operate as an escalation point to business partners for quote-to-cash operations and ensure compliance with published sales and business approval policies.• Help coordinate system tie-outs and delivery timing details with Services, Accounting and Customer Service teams.• Prepare pipeline reports and sales data, KPIs and board reports

• Responsible for weekly, monthly and quarterly reporting for KPI’s and board reports.• Owns the creation of all Proposals, Contracts, and addendums. • Manage and update all CPQ/SalesForce product pricing information.• Responsible for all salesforce order entries for new logos and existing business.• A key collaborator on projects for the executive team’s initiatives.• Responsible for continuous updating and consolidation of all customer contracts as additional products are added.• Ownership of e-signature administration, templates, and forms.

• Lead project manager for all channel marketing, projects, events, and promotions• Directly support channel sales manager on all reseller and distribution accounts• Provide customer support for resellers and distributors through order entry process• Drive business revenue and sales by creating maintaining distribution sell through reports• Create business insight by managing sales data including special pricing and trend analysis• Support sales management through monthly distribution, commission, and sales history reports• Manage new product loads, price list updates, newsletters, and email blasts• Manage return merchandise authorization process

• Provided business insight by managing weekly sales revenue and opportunity reports• Managed return merchandise authorization process• Supported sales customers by resolving issues in a timely manner• Provided essential pre-sales support for large dedicated high profile accounts• Proactively created inventory releases and order entries for world-wide clients

• Increased sales revenue by developing and implementing an E-bay and internet sales process• Provided managerial support through customer calls and resolving customer issues• Created, prepared, and audited purchasing and inventory reports to ensure quality and accuracy• Supported various sales groups through customer service• Managed day to day office business including accounts payable and receivables, daily invoices, credit verifications for potential customers, and office filing