• Deliver full life-cycle executive recruiting to multiple Business Groups/Practices across a spectrum of industries (Financial Services, Investment Management, Manufacturing, Consumer Products, Aviation).• Partner with Human Resources and Hiring Leaders to understand business priorities.• Provide strategic guidance and support to deliver on talent needs. • Conduct consultative intake calls, provide weekly status reports, assess risks/challenges, and drive solution-oriented results.• Understand key metrics designed to predict staffing needs and build effective strategies to meet goals.• Leverage external market data, vendors, sourcing channels and the latest technology available to quickly build and maintain external talent pipelines.• Manage the interview process (ensure qualified candidates are thoroughly vetted before presenting, ensure quick turn around on requests to schedule interviews, debrief with interview panelists, and provide timely feedback to candidates).• Identify opportunities to improve recruiting processes and use of sourcing tools.• Act as a liaison between the hiring manager, human resource partner and the partnered agencies on expected outcomes and results.• Work in a performance- metric driven environment where quality/quantity of hires, hiring manager/candidate experience, time to fill, diverse slates and requisition load are measured.• Influence, build relationships and communicate effectively at all levels of the organization.

• Establish and maintain relationships with key clients.• Develop key insights and build marketing collateral to position MSI as a preferred Executive Search firm, and partner. • Identify expansion opportunities with a consultative approach.• Drive a high-touch, proactive, and consultative full life-cycle search process.• Collaborate with hiring leaders to define ideal candidate profiles and develop compelling job descriptions.• Advise hiring leaders on search strategy, effective and efficient search processes, and market/hiring trends.• Source, attract, and deliver highly qualified passive candidates.• Assess candidates and make recommendations to hiring managers, shepherd the evaluation process and hiring decisions, execute candidate follow–up and feedback.• Partner with research to develop research and sourcing strategies to ensure we meet or exceed our hiring goals while proactively building a diverse pipeline of top talent.• Extend and negotiate employment offers.

Partner with high-performing organizations with the goal to define and satisfy their talent acquisition needs.• Source passive candidates and provide a diverse slate of candidates.• Develop and execute create sourcing strategies in multiple disciplines while managing high volume of data.• Use qualitative and quantitative data to influence stakeholders and decision making.• Understand and identify competitor landscape and apply intel to research strategies and decision making.• Proactively seek the team’s input and enjoy bouncing ideas off each other.• Drive continuous improvement in all our processes and lead ongoing ROI tool assessment• Articulate clear and concise messages with an emphasis on executive style.• Partner closely with hiring managers, internal recruiters, and stakeholders to develop diverse sourcing and hiring strategies.• Provide research and mapping on diverse organizations, schools, employee resource groups across industry verticals.• Help translate best practices in diverse recruiting into readily consumable resources and programs aligned to business needs.

Source, recruit and qualify top talent for critical mid-senior level roles across an array of industries on a national scale. Interview and screen individuals through a behavioral and EQ-based ISO certified process that guarantees results in a timely manner.

Instructed 24-28 international student classrooms, ages ranging from 1-5.• Certified Montessori Instructor ages 0-3yrs• Impart classroom instruction in accordance to lesson plans• Deliver instruction in the absence of lead teacher• Supervise and control students during class and when the lead teacher is not present• Assist students with carrying out classroom activities• Observe students for developmental issues and communicate findings to lead teachers• Implement age appropriate activities and monitor safety throughout• Communicate progress and observations to parents• Assist students in social skills development• Maintain appropriate classroom discipline and decorum• Ensure that students retain information by repeating information constantly and practicing patience

• Concentrated on the identification and capitalization of new business leads for a leading business consulting agency. Facilitated communications around early stage pipeline activities between the North American (NA) Business Development Sales team and the internal Profit Unit clients. • Performed daily administration of Oracle CRM OnDemand, as well as updates to the campaign SharePoint sites. Provided sales and business support to over 20 directors across 5 Profit Units.• Created SharePoint campaign activity tracking site to enhance cross-organizational visibility of $10M in opportunities generated through the sales team's cold calling efforts. Led campaign sourcing efforts to verify the accuracy of potential customer contacts information maximizing phone time and productivity of sales representatives.• Created metrics-based presentations of campaign results promoting continued funding of sales team year to year.• Processed and resolved $100K in business expenses to ensure timely reconciliation and reduce unwarranted charges.• Tracked campaign Target List improvements to position value-add from sales team's outbound call efforts.• Tracked 75+ ongoing opportunities with a 6-12 month lifecycle generating over $10M in revenue that paid out $5M in commissions.• Provided visibility of Business Development opportunity generation efforts to 5 key Profit Units across 20 Directors by performing ongoing data synchronization of sales pipeline across multiple CRM platforms.

• Provided oversight for Client Support via client relationship management, client contract renewals and process improvement initiatives emphasizing inbound client inquiries and customer satisfaction.• Tracked KPIs of Business Advisory Services programs, facilitating the company's decision-making process in product offerings.• Spear-headed Client Satisfaction initiative (CSAT) by creating and distributing client survey. • Analyzed survey results and presented survey results analysis to CFO on a monthly basis to drive informed business decisions.• Developed and implemented CSAT Survey for Business Advisory Services clients resulting in improvements on program offerings and delivery methods to the client base.• Increased client retention rate 10% by leveraging CSAT results to track client usage and position client contract renewals.

• Customer advocate responsible for generating leads and closing business via telephone, email, Internet and in-person outreach, sales & marketing efforts.• Managed Gold Accounts such as CIGNA, Coca Cola, Blue Cross & Blue Shield and Verizon. Efforts resulted in booking and billing $500k in new business in 3Q 2002.• Mentored entry-level employees in the areas of cold calling, product training and up-selling resulting in improved service levels to customers, reflected in customer satisfaction ratings.• Recognized incremental revenue opportunity and created mailer program by identifying potential buyers, designing mailers and conducting telephone calls to follow up with targeted clients.• Identified and articulated client business issues, advised customers on the latest industry trends and solutions and recommended IBM products, services and solutions to meet business needs.

• Account management responsibility for high potential and challenging clients, selling IBM's midrange to large systems and implementation services.• Ranked #1 on sales team in 4Q02 (lead team in calls handled with 665, 2nd in revenue at $7M).• Ranked #2 overall on a sales team of 23 representatives that generated over $100M in revenue/year.• Exceeded $100M quota ending year at 169%.• Liaison between management team and entry-level team in creating sales incentives to stimulate revenue generation.• Presented recommendations to management regarding improvements in the use of IBM.com in an effort to expand sales, free other territory sales resources, improve productivity and cost effectiveness.

• Closed sales resulting from inbound/outbound phone call associated with qualified leads generated through telemarketing efforts.• Created email messaging system to survey IBM customers resulting in a new full time position.• Initiated new customer relationships and uncovered new business for IBM leading to the team's attainment of annual quota goals.• Led team in calls handled 665; 2nd in revenue at $7M.• Ranked #2 on AS/400 platform 2Q 1999.