Jenny Cox Email & Phone Number

Hillside, Nj

Prepare and update employment records related to hiring, transferring, promoting, and terminating. Explain human resources policies, procedures, laws, and standards to new and existing employees. Ensuring new hire paperwork is completed and processed. Work as the liaison for our employee and employer relations. Maintains personnel files in compliance with applicable legal requirements.Keeps employee records up to date by processing employee status changes in timely fashion.Processes personnel action forms and ensures proper approvals; disseminates approved forms.Maintains budget spreadsheet that includes salaries, payroll taxes and fringe allowances.Prepares new-hire paperwork.Assists in hiring process by coordinating job posting on the website, reviewing resumes, and performing telephone interviews and reference checks.Maintains the employee handbook with updated resolutions and other pertinent information, as needed.

Provided Executive level admin support within the Organization’s Executive Suite; assisted in the daily maintenance of the Provider Relations Department functions; developed streamlined Policies and Procedures aligned to the Company’s vision, and healthcare environmentOversee Executive’s emails and responded accordingly; resolved high-level priority inquiries from Executives within Hospitals Systems across NJ and NY as well as Ancillary Providers, Physicians and Clients, in a timely mannerAssisted Provider Relations Reps in resolving incoming high-level provider and member complaints, improper payment of claim(s), Credentialing and Contract inquiries, fee schedule changes, and general Provider Network inquiriesWorked directly with Hospital/Health System Contracting Departments to negotiate Contract Rates (including rate adjustments/rate renewals for existing Contracts)Reorganized main filing system for Hospitals/Health Systems, Ancillary Providers, Physician Contracts and Fee Schedules; conversion from paper to electronic files on Company Contracting Drive; original paper contracts organized and maintained as outlined under New Jersey State Managed Care Compliance RegulationsConducted frequent review of Provider claims, utilizing HSP MediTrac and Microsoft Excel in order to audit and analyze data utilizing formulas and pivot tables; created additional graph comparisons for Executive reviewInternally coordinated and implemented the Company’s Quarterly Provider Newsletter; including communication with Executive team for Topics and drafting of articles; in charge of content approval, proofreading articles and working with outside marketing company to distribute Newsletter to all Hospitals and Providers in the QualCare NetworksLiaison of communication among Senior Executives, Board Members, Middle Management and Admin staff Handled reoccurring invoices, purchase orders and department orders; coordinated timely vendor and client payments with Finance Department

• Manage employee reviews, process all personnel transaction forms, and maintain files and records.• Verify and process all new hire paperwork and requirements for Homeland Security as well as perform employment verification check.• Liaise with the Financial Manager to update payroll records. • Prepare and submit Workers’ Compensation and Disability filings and assist employees with annual Benefit Enrollment. • Provide information and answer employee questions pertaining to Health Benefits, 401(k) plans, disability, general policies, and procedures. In addition, perform employee orientation at corporate office.• Track employee time-off and prepare reports for employee review.

• Established and maintained Document Control for the current and closed schools on a $66 million school project. • Provided direct support to the Deputy Program Director, Program Director, Project Controls Manager, Project Manager, and Field Engineers.• Provided guidance, training, and lead direction to Administrative staff on current projects as well as prepared proper field documentation for current projects. • Processed invoices for payment on a monthly basis, scheduled meetings as needed, prepared, and distributed meeting minutes. • Ensured conformance to company and project policies and procedures.

Red Bank, Nj

• Managed the Operation Center for Metro New York and North Central areas and directly reported to the area President for both areas. • Responsible Accounts Receivable, Customer Service, and Sales and liaised with the Legal Department to close homes in a timely manner. • Trained new Administrators, ensured Contractors were paid in a timely manner, and scheduled homeowner service appointments.• Responsible for updating and maintaining the building and land budgets and gathering information needed for monthly budget meetings.• Involved in developing and implementing new ideas and scheduled meetings and company functions when needed.

• Communicated daily and provided direct support to the Community Builder. In addition, ensured that the Contractors were paid in a timely manner.• Maintained necessary spreadsheets for utilities and budgets and trained new Community Administrators when hired. • Worked closely with the Sales team to ensure contracts and decorator selections were complete.

• Accurately performed data entry of purchase orders and vouchers and ensured all checks were mailed promptly. • Ensured that all purchase orders and vouchers were filed and ran data proofs for all accounts being paid for the North Area.

Human Resources Management/Personnel Administration, General

Business Administration And Management, General