Jess Mitchell Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Primary point of contact for all Emerging-market APAC customers throughout their Procore life-cycle, as part of a team-based/one-to-many approach to customer onboarding and ongoing customer success and retention.Key Responsibilities:- Leveraging internal & external resources (internal product consultants, webinars, Support documentation & Certification.

Sydney, Australia

Delivery of customer onboarding services for new Emerging segment customers in the APAC market. Key Responsibilities:- Conducting consultation calls for new Procore customers, as well as existing customers purchasing - additional product lines.- Advising on best practices & rollout strategies for optimising adoption & time-to-value of their new software.

Sydney, Australia

Serving as the first point of contact for online & telephone support queries from Procore users in all markets worldwide.Key Responsibilities:- Troubleshooting issues and advising a multitude of Procore end user types relating to features and functionality of the Procore platform via multiple channels (Live Chat, phone & email).- Submission & monitoring of.

Sydney, Australia

Managing showroom and office operations, as well as local customer orders for bespoke partitioning systems and commercial furniture.Key Responsibilities:- Maintaining office & kitchen supplies, IT equipment procurement and maintenance, showroom sample stock and marketing materials.- Processing customer orders for custom-built partition and furniture.

Sydney, Australia

The first point of contact for commercial furniture warranty claims and repair requests from customers, as well as all after-sale enquires & customer service.Key Responsibilities:- Scheduling repair and service jobs with both customers and the internal servicing team, processing order for parts- Maintaining up-to-date records of warranty claims and service.

Sydney, Australia

During my three and a half years in the Sales team, I advanced from an administrative sales support role into a sales consultant role.Key Responsibilities:- Presentation of new products and existing range to new and existing clients, both through showroom visits and visits to client offices; determining their requirements and how we could best meet them.

Sydney, Australia

Key Responsibilities:- Preparation of detailed quotations, presentations and tender submissions for large projects on behalf of Sales staff.- Processing of new orders and after-sales service & repair claims; ensuring all necessary information is correctly communicated to Production, tracking progress of orders and keeping customers updated on status, and.

Sydney, Australia

Greater Sydney Area

Business Administration

Education record