Jessica Powers Email and Phone Number

● Data entry for new client profiles, on average 3-5 new clients a day● Regularly meets sales goals for products, repairs, and warranties,averaging about $300,000 a year● Helps guests choose the correct product or repair plan● Regular inventory management duties including placement, staging, and count reconciliation● Order fulfillment and packaging● Assisting with financing applications

- Worked in an agile environment with a team of 5 to perform exploratory and manual testing of the Synthesis Workshop website- Created a test plan comprising of 98+ manual test cases to get 100% coverage for the website's episodes page- Executed cross-browser and cross-platform testing for both mobile and desktop devices.- Worked with a team of 3 to test and compile a list of recommendations for Accessibility improvements.- Created JIRA tickets for all bugs found as well as a final report to provide essential recommendations for improvements to stakeholders.

● Created content for automotive, renovation, and tourists industries, writing 200 articles per year● Collaborated with 25 clients per month, gaining at least 5 recurring clients per quarter● Ensured the correct usage of SEO keywords, contributing to 10% more clicks per article● Revised content to ensure best practices; achieving a 98% passable rate per month

● Serving between 100 to 150 customers a day, achieving 97% customer satisfaction rating per month● Regular inventory management duties included placement, staging, and count reconciliation● Made daily sales announcements and assisted with cashier duties as needed

● Updated and maintained website to convey company’s product catalog● Implemented CSS and HTML into website; making the site more dynamic and customer-friendly● Created website’s store locator, helping business increase their foot-traffic by 20%● Designed all promotional material for 10 trade shows, resulting in 25% more foot traffic● QA testing including manual testing and regression testing for website features● Responsible for all promotional materials in 5 separate product launches● Promotional materials included product and price listings, data sheets, graphics and packaging● Product photography● Creation of promotional materials, catalogs, data sheets, informational sheets, price sheets,packaging, logos, and backgrounds for print● Creation of signs, posters, banners, and other materials required for trade show● Quality checking of materials received from the printer