Program Manager, Quality
Current* Develop, implement, and manage quality control systems designed to ensure continuous production of advanced composite materials and applications (consistent with established standards, customer specifications, and production goals).* Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality.* Provide technical and regulatory expertise to guide staff in handling complex quality issues.* Work directly with manufacturing departments to identify opportunities for quality improvement and implement solutions in a timely manner.* Ensure compliance with national and international standards and legislation.* Understand and ensure adherence to health and safety regulations.* Conduct audits, including closing out audit findings, creating audit finding reports, and determining proper corrective and preventive actions.* Analyze data to identify areas for improvement in the quality system.* Develop, recommend, and monitor corrective and preventive actions.* Prepare reports to communicate outcomes of quality activities.* Coordinate and support on-site audits conducted by external providers.* Evaluate audit findings and implement appropriate corrective actions.* Responsible for document management systems.* Assess product specifications and customer requirements.* Ensure ongoing compliance with quality and industry regulatory requirements.* Willingness and ability to travel to other facilities as needed to support quality initiatives, conduct audits, and ensure consistent quality standards across all locations.